Description

This training offers a methodology and practical techniques to resolve the various problems that may be encountered in the use and administration of Windows 10: system, hardware, network, security, applications.

Who is this training for ?

For whom ?

Systems and network technicians, Windows administrator.

Prerequisites

Training objectives

Learn how to troubleshoot Windows 10 Use built-in maintenance tools and third-party tools Troubleshoot system, hardware, network, security, or application issues Configure automatic maintenance Recover information from clients and computers

Training program

• Problem solving methodology

  - n'as pas encore du programme

• Troubleshooting System Problems
  • - Back up, restore system.
  • - BCDEDIT Startup Repair Tools.
  • - Troubleshooting startup problems with Windows RE.
  • - Create a restore point, a system repair disk.
  • - Create a system image.
  • - Creating, implementing a recovery drive.
  • - Tools basic built-in troubleshooting, troubleshooting.
  • - Hands-on Retrieve system information and define a plan for troubleshooting.
  • - Clean Boot.
  • - Speed ​​up startup and shutdown, using Windows troubleshooting tools.
• Troubleshooting Hardware Issues
  • - Device management (updating, uninstalling, signing.
  • - ).
  • - Working with virtual hard disks.
  • - Install, configure the device drivers.
  • - USB 3 devices, hardware, force installation.
  • - Practical work Recovery of customer information and implementation of a plan 'action.
• Network and security troubleshooting
  • - Troubleshooting sign-in issues.
  • - Configure User Account Controls (UAC).
  • - Setting up Windows Defender, Edge browser.
  • - Practical work Recovery of information from clients, computers.
  • - Resolving a problem.
  • - Security checks.
• Application-related troubleshooting
  • - Install a virtual machine.
  • - Startup options and settings: what's new.
  • - Windows and Web applications.
  • - Startup history report problems.
  • - Troubleshoot an application that won't install.
  • - Practical work Installing the Hyper V Client.
  • - Identifying a problem application and implementation of an action plan.
• Optimisation et maintenance
  • - Configure automatic maintenance.
  • - System refresh, maintenance tools.
  • - Study performance via monitoring tools.
  • - Save , restore files.
  • - Practical work Use of integrated maintenance tools and third-party tools.