Description
Who is this training for ?
For whom ?Prerequisites
Training objectives
Training program
- Prepare the ground ahead of the increase
- - Action: Identify all the information useful to legitimize the price increase and translate it into customer benefits.
- Prepare and personalize your argumentation strategy
- - Action: Build your negotiation matrix: objective, initial requirement, floor, arguments, possible concessions and compensation.
- Announce the price increase with conviction
- - Action: Practice arguing your price increase and receive feedback from the trainer and your peers.
- Finalize the commitment and prepare for the future
- - Action: Resist the client's demands, negotiate the implementation conditions and conclude.