Description

This internship will allow you to acquire the skills necessary to diagnose and resolve failures in an Exchange 2013/Outlook environment. You will also learn how to plan a backup and recovery strategy to better secure your system and reduce downtime.

Who is this training for ?

For whom ?

System engineers or network managers having to troubleshoot the different components of a Microsoft Exchange 2013 organization on Windows 2012/2008 server with heterogeneous clients.

Prerequisites

Good knowledge of the administration of Exchange 2013 and Windows 2012 or 2008 Server R2 in a domain environment.

Training objectives

Acquire a problem-solving methodology in the Exchange 2013/Outlook environment

Diagnose common malfunctions of the various components of Exchange 2013

Implement replication to protect the contents of mailboxes

Plan a backup and recovery strategy restoration

Training program

• General information about troubleshooting Exchange 2013
  • - Reminder about the roles of Exchange 2013 servers.
  • - Quickly audit an Exchange server.
  • - Recording audits.
  • - Audit techniques troubleshooting common problems at the network level, at the application level (Outlook).
  • - Services necessary for the operation of Exchange 2013 and for its unified messaging.
  • - Monitoring Exchange 2013 .
  • - Practical work Configure the audit.
• Troubleshoot Exchange databases
  • - Mailbox database and recovery database.
  • - Detect database errors and corruptions.
  • - Repair tools .
  • - Practical work Problem solving on a database.
• Troubleshoot mailboxes
  • - Backup/restore to Mailbox servers.
  • - Implementing and analyzing message tracking.
  • - Retention period.
  • - Practical work Recovering a mailbox.
• Troubleshoot calendar and address book access
  • - Address book: reminder, the different types.
  • - Calendar: common problems, management of rights on shared calendars.
  • - Practical work Rebuild the address book.
• Troubleshoot OWA (Outlook Web App) Access
  • - Classic browser-side problems.
  • - Classic server-side (IIS) problems.
  • - Practical work Configure OWA.
• Troubleshoot security issues
  • - Exchange Server 2013 security configuration issues, AD RMS, spam.
  • - Access control configuration.
  • - Hands-on Configuration anti-spam features.
• Disaster recovery
  • - Planning and implementing the backup and restoration of Exchange Server 2013.
  • - Importing/exporting emails.
  • - Practical work Backup and data restoration.