Description

Value analysis makes it possible to design solutions that optimally meet the identified needs. Applied in service companies, administrations and communities, it is a source of performance. This seminar will present this approach to you, adapted to deployment in the tertiary sector.

Who is this training for ?

For whom ?

Any actor involved in the design or improvement of services: director, branch of activity or process manager, project manager, product manager, buyer, quality manager, etc.

Prerequisites

Training objectives

Understand the value analysis approach and its vocabulary

Understand the tools of the method and their application

Define the performance assessment criteria to be applied

Measure the value contribution of the solutions

Conduct the stages of the value analysis process value analysis

Identify the projects to which to apply the approach

Training program

• The specificities of the “value analysis” approach
  • - Know the basic definitions.
  • - Distinguish the specificities of the approach.
  • - Understand the general structure of the value analysis process.
• Functional analysis of needs in services
  • - Understand the concepts and vocabulary of functional analysis.
  • - Understand the rules for expressing service functions.
  • - The principle of re-engineering .
  • - Service function levels.
• Expected performance of service functions
  • - Analysis of the recurring costs of the existing system.
  • - The truly mobilizable issues.
  • - The prioritization of service functions.
  • - The acceptable recurring cost and investment.
  • - Negotiating expected performance.
• Finding and combining solutions
  • - The principle of structuring systems by performance.
  • - The creative search for solutions by service function.
  • - The combination of ideas.
• Measuring the value contribution of solutions
  • - Analysis of the relationships between service functions and solutions.
  • - Measuring the progress provided by the solutions.
  • - Investment and recurring gains by function of service.
  • - The evolution of the overall satisfaction of the expected performances.
  • - The net present value and the ROI.
• The process of conducting a project value analysis
  • - The stages of value analysis on a project.
  • - The tools used and the distribution of roles at each stage.
  • - The deliverables.
• Implementation of the approach in services
  • - The constitution of the working group and the animation techniques.
  • - The impact of the approach on the costs and deadlines of the projects.
  • - The costs generated , costs, deadlines and profitability of the approach.
  • - The types of projects on which to apply value analysis and the conditions for success.
  • - Case study Implementation in practice of the tools of the approach.