Description

If stressful situations are familiar and daily to the assistant profession, this training will allow them to regain mastery of their role by gaining lucidity, efficiency and organization, thus allowing them to work in optimal conditions.

Who is this training for ?

For whom ?

Secretary, assistant.

Executive assistant.

Office manager.

Any person contributing to supporting managerial action: coordinator, facilitator.

Prerequisites

None.

Training objectives

Optimize your organization.

Prioritize the essential tasks of your role.

Manage priorities and unforeseen events.

Make the most of the tools.

Assert yourself to better organize yourself.

Training program

• Diagnose your time management: the super-lucid assistant
  • Understand your personal way of understanding time.
  • Assess the risks of dispersion linked to the assistant position.
  • Identify your sources of information 'inefficiency and personal best practices.
  • Evaluate your room for maneuver.
• Managing your priorities: the super-efficient assistant
  • Clarify the expectations of the manager and the team.
  • Identify the priorities of your assistant role for real added value.
  • Distinguish the urgency of the importance and build your matrix of priorities.
• Apply time management methods and tools: the super-organized assistant
  • Master the 5 levers of effective organization.
  • Use the LIMITER method to do the essentials in the event of overload.
  • Use messaging resources and electronic diary.
  • Create your own tools to effectively organize your work as an assistant.
• Manage your time in relationship with the manager and the team: the super-assertive assistant
  • Facilitate access to information to promote team autonomy.
  • Manage unforeseen events, interruptions and know how to say no when necessary.
  • Diplomatically propose effective operating rules for all.