Description

Asserting yourself without fear or aggression in your professional relationships is a very important key today to succeed with others. Assertiveness techniques allow you to deal with common daily tension situations and avoid generating them yourself. This method helps limit aggressiveness, passivity or manipulation in usual relationships. This introductory training in the first tools helps you develop your attitude to assert yourself positively in your professional relationships.

Who is this training for ?

For whom ?

Executive, manager, technician, assistant or any employee, it is necessary to know how to assert themselves in the context of their professional relationships.

Prerequisites

None.

Training objectives

Implement the first actions to better assert yourself

Adjust your behavior to that of others with more confidence

Solicit others positively

Know how to criticize accurately

Training program

• Identify your assertive profile in a professional context
  • - Understand your mode of operation.
  • - Identify your ineffective behaviors.
  • - Develop self-assertion: become assertive.
  • - Implementation situation Self-diagnosis
• Behaviors that disrupt: knowing how to deal with them
  • - Defuse aggressiveness. Act in the face of passivity.
  • - Avoid the pitfalls of manipulation.
  • - Scenario Development of courses of action under groups.
• Provide constructive criticism
  • - Prepare your criticism.
  • - Explain yourself using the DESC method.
  • - Scenarios Scenarios to express constructive criticism.
• Say no assertively
  • - Say no when necessary.
  • - The right attitude to say no.
  • - Scenario Training for 'saying no', setting limits and assessment staff.