Description
The digital revolution is profoundly transforming organizations and professions within companies and in particular, the HR profession. Indeed, technological acceleration with big data, artificial intelligence and predictive analysis, frees HR professions from repetitive, automatable tasks and refocuses them on human relationships and creativity. Their added value consists of advising and behavior takes precedence over business technique. This training allows HR managers to appropriate the methods and tools from coaching by getting involved relevantly in human situations while maintaining the right distance.
Who is this training for ?
For whom ?Any HR manager, RRH, HR function expert, interacting with internal clients of the company.
Prerequisites
- This training requires being in an advisory position within the company and having acquired the fundamentals of management.
Training objectives
Training program
- Before the face-to-face
- - A self-diagnosis.
- Understand how the coaching posture is key for the HR and HR professions
- - Understand the impact of the environment on HR missions: new generations and working methods, digital, technological acceleration and change...
- - Identify the situations in which HR managers are faced by integrating the changing expectations of internal customers.
- - Adapt your posture to your interlocutors and circumstances.
- Use coaching tools to meet customer expectations
- - Frame requests: RPBDC grid.
- - Establish a clear contract and enforce the framework.
- - Explain implicit expectations.
- - Support employees in change.
- Adjust your posture to the context and the interlocutors
- - Develop active listening.
- - Interact with the right distance.
- - Develop a relationship of trust.
- - Resolve delicate situations.
- Use coaching tools to progress
- - Carry out a self-diagnosis.
- - Build your individual development plan.
- After face-to-face, implementation in a work situation
- - A reinforcement program: "One challenge per week for 7 weeks" and 2 training modules: "Practice active listening"; "Give positive and constructive feedback".