Description

Negotiation is part of everyday professional activities. Whether with the members of your team, those of other teams, your partners, your customers, it is about knowing how to build a healthy, constructive and lasting relationship. The 'Negotiation: everyday practices and tools' training will provide you with useful tools and methods to improve your negotiation efficiency, even in the most common difficult negotiation situations.

Who is this training for ?

For whom ?

Any person who experiences negotiation situations on a daily basis. For people who want specific training in commercial negotiation.

Prerequisites

None.

Training objectives

Identify your strengths and points of vigilance in a negotiation situation

Adopt the right posture to achieve your objective while preserving the quality of the relationship

Prepare your negotiations effectively

Conduct negotiations to reach a mutually satisfactory conclusion

Better manage stuck situations in negotiations and get out of tense situations

Training program

• Choosing your approach to negotiation
  • - Identify the impact of your representations in negotiation.
  • - Identify instinctive attitudes, their advantages and their risks.
  • - Choose your posture to negotiate.
• Prepare your negotiation
  • - Analyze the context and issues of each of the negotiating partners.
  • - Objectively measure the balance of power.
  • - Define your objectives and your negotiating margins. Prepare its arguments.
  • - Consider possible exchanges and solutions to overcome blockages.
• Master the key stages of negotiation
  • - Start the negotiation on a sound basis.
  • - Clarify everyone's interests: listen to your partners to understand their needs; argue to influence the negotiation.
  • - Look for a mutually satisfactory agreement: manage objections constructively; create value before distributing it; play on everyone's room for maneuver without losing sight of their objective.
  • - Conclude a lasting agreement: engage your partners and formalize an agreement; consolidate the agreement obtained.
  • - Scenario Training: manage objections.
• Managing four difficult situations in negotiation
  • - Remove the brakes of a partner who is blocking negotiation.
  • - Get out of a conflict: negotiate when the emotional charge is strong.
  • - Thwart attempts to destabilization.
  • - Finding an objective agreement when interests are contradictory.
  • - Relevant training negotiations in a difficult situation.