Description
The successive reforms of representativeness and social dialogue have given a large place to negotiation in the company. Practitioners of social negotiations, you know that the methods and tactics are useful. But you also know that they are not always enough to avoid conflicts, especially in a tense economic context (job retention agreement, negotiation of a PES, etc.). Whatever your level of preparation, the fact remains that divergent interests can create distrust, worsen the climate and block the negotiation process. We offer you another way of conceiving social relationships. This resolutely innovative training course uses the interest-centered negotiation method, combined with knowledge of relational mechanisms. It makes it possible to activate the levers of trust in the long term.
Who is this training for ?
For whom ?Responsible for social relations. HR Director. Entrepreneur. School manager. Site manager.
Prerequisites
Training objectives
Training program
- Avoid major risks in social negotiation Identify blocking situations. Manage distrust between stakeholders.
- - Get out of the impasses of confrontation.
- - Implement the levers of trust.
- Conduct negotiations and conflicts in a concerted manner with the 7-point interest method Building the negotiation process with your partners.
- - Identify and formalize the problem to be solved.
- - Clarify mutual interests.
- - Create options and a contingency plan.
- - Evaluate scenarios and opt for solutions satisfactory to both parties.
- - Conclude the agreement.
- Mastering relationships with partners
- - Understand relational behaviors.
- - Adjust one's attitudes and one's own resources.
- - Overcome defenses, rigidities and fears.
- - Build and maintain the appropriate relational climate.
- - Develop self-confidence.
- Put your negotiator skills into practice. Train in simulation on increasingly difficult and complex cases.
- - Build confident relationships to negotiate.
- - Implement your knowledge.
