Description

This training is aimed at cross-functional managers who wish to exercise their influence without hierarchical authority to develop everyone's commitment. Distance training modules make it possible to anchor good practices over time. Short, dynamic and operational, the training alternates between theoretical contributions and practical situations designed from real cases of cross-functional management.

Who is this training for ?

For whom ?

Manager of cross-functional, functional or operational processes.

Prerequisites

Training objectives

Position yourself in your transversal management role and define your intervention strategy.

Develop your influence without hierarchical authority.

Ensure transversal coordination.

Develop cooperative behaviors with stakeholders and their hierarchy.

Training program

• The leader
  • Understand the frames of reference of your interlocutors.
  • Exert your influence on interlocutors with different frames of reference.
  • Act and influence without statutory authority.
• The manager
  • Identify the different coordination mechanisms in the organization.
  • The coordination mechanisms of the cross-functional manager.
  • Use the appropriate coordination tools.
• The communicator
  • Promote transversal cooperation.
  • Contractualize the relationship and maintain commitments with non-hierarchical interlocutors.
  • Manage resistance from stakeholders.
• Certification Assessment of skills to be certified via an online questionnaire incorporating role-playing scenarios (40 minutes). 3 e-learning modules of 30' Ensure cross-functional coordination
  • Understand the coordination mechanisms.
  • Know how to use the different coordination mechanisms.
  • Manage the impact of the coordination mechanisms on the actors.
  • The communication of the cross-functional manager Establish a relationship system that promotes cooperation.
  • Understand the different frames of reference of your interlocutors.
  • Adapt your communication to different frames of reference.
  • Manage resistance linked to differences in frames of reference.
  • The leadership of the cross-functional manager Act on the levers of influence as a cross-functional manager.
  • Exercising leadership thanks to persuasive effects.
  • Dealing with resistance from stakeholders.