Description

The techniques and tools for better communicating with professional circles are numerous and yet they are not enough to quickly get in touch with people with very different personalities. This Process Com ® training provides operational means to better understand yourself, better understand others and adapt your communication to develop and maintain an effective professional relationship.

Who is this training for ?

For whom ?

Anyone wishing to improve their communication with people with different personalities.

Prerequisites

Training objectives

Better understand your own functioning and that of others to develop a caring approach towards yourself and your interlocutors.

Adapt your communication to the profile of your interlocutors to strengthen the effectiveness of the relationship.

Anticipate and manage behaviors under stress to restore effective communication in tense situations.

Training program

• Better understand your own operation and that of others thanks to Process Com ®

  - n'as pas encore du programme

• Adapt your communication according to the Process Com ® profile of your interlocutors
  • - Develop your flexibility by activating all parts of your personality.
  • - Recognize and adopt the 'language' of others to better understand them and be better understood.
  • - Nurture the psychological needs of those around you to mobilize everyone and develop a productive relationship.
  • - Identify your own essential needs to learn to recharge your batteries and develop your availability to others.
  • - Multiple micro-training scenario: adapt your message according to the personality type of your interlocutor.
• Anticipate and manage stressful situations with Process Com ®

  - n'as pas encore du programme

• Define an effective communication strategy with your professional entourage
  • - Factually identify the personality profile of your colleagues.
  • - Revisit how to communicate with them in everyday professional situations.
  • - Anticipate stressful situations recurring and define an effective communication strategy to overcome them.
  • - Scenarios Workshops and simulations based on real cases of participants.
  • - Experiment: the personalized gift
  • - To learn more about remote activities A video 'What's the problem?'.
  • - Two training modules: 'Process Com©: adapt your communication to the profile of your people interlocutors'; 'Process Com®: reacting in a stressful situation'.
  • - Evaluation of the transfer of acquired knowledge to validate the implementation in a work situation