Description
The international ISO 9001 V2015 standard requires companies to take a risks and opportunities approach. Companies must, in this new framework, identify the risks and opportunities that must be taken into account to ensure the effectiveness and continuous improvement of the Quality Management System. This new training gives you the operational tools to anchor this logic in your quality approach.
Who is this training for ?
For whom ?Director, Quality Manager, quality facilitator. Responsible for continuous improvement. Project manager ISO 9001 V2015 certification.
Prerequisites
Training objectives
Training program
- Before the face-to-face
- - A self-diagnosis.
- The challenges of the approach
- - Risks and Opportunities Concept of risks and opportunities within a QMS (Quality Management System): what the ISO 00 V0 standard says, the vocabulary; benefits of a logic of prevention, improvement and anticipation; anchor this logic in the analysis and understanding of the context.
- - SWOT: synthesis tool.
- 91215Implement a risk-based prevention approach
- - Identify risks at different levels: strategic, processes, products and services.
- - Know how to simply identify and evaluate real quality risks on processes, taking into account the severity and occurrence .
- - Commit to risk management: establish your prevention and/or protection plan, implement it and check its effectiveness.
- - Bring the risk approach: update the analysis; organize audits.
- - Prepare an assessment during management and process reviews.
- Knowing how to seize opportunities
- - Exploit external opportunities.
- - Use team meetings, customer listening, process reviews, audits, surprise reports...
- - to create internal momentum.
- - Select an opportunity based on objective criteria, transform it into action, measure its effectiveness.
- - Use digital.
- After face-to-face, implementation in a work situation
- - An Excel file helps you put your risk analysis into practice.
