Description

This training provides the skills to implement Cisco Unified Communications Manager and CUBE solutions as well as Audio and Video conferencing in a single-site environment. This training focuses on Cisco Unified Communications Manager v10 which is the main component of the Collaboration solution.

Who is this training for ?

For whom ?

This training is aimed at network engineers and integrators of Cisco Collaboration solutions.

Prerequisites

• Have knowledge of basic networking concepts, LANs, WANs, switching and routing.
• Be able to configure and operate Cisco routers and switches and make available VLANs and DHCP, VoIP, basic knowledge of converged voice and data networks. Be able to configure Cisco IOS gateways with traditional and VoIP calls.

Training objectives

Describe Cisco Unified Communications Manager, including features, architecture, deployments, and redundancy options

Install and update Cisco Unified Communications Manager

Perform initial configuration of Cisco Unified Communications Manager and manage users

Configure Cisco Unified Communications Manager to support intra-cluster calls

Implement PSTN access in Cisco Unified Communications Manager and create a dial plan in the single-site deployment

Implement Cisco Unified Communications Manager media resources

Implement Cisco Unified Communications Manager features and applications

Training program

• Introduction to Cisco Communications Manager
  • - Describe the role of the Cisco Unified Communications Manager, its architecture, deployment and redundancy options
  • - Perform the initial configuration of the Cisco Unified Communications Manager
  • - Deploy the terminals and users
  • - Deploy IP Phone services
• Introduction to the dial plan and configuration of intra-cluster calls
  • - Describe the components of the dial plan
  • - Implement terminal addressing and call routing
  • - Implement call discrimination
  • - Implement call groups
• Implement off-cluster calls in a single-site architecture
  • - Analyze the needs for off-cluster calls
  • - Implement RTC access via MGCP gateways
  • - Describe H.323 gateways and SIP gateways
  • - Implement PSTN access via H.323 gateways
  • - Describe the components of the CUBE
  • - Use the elements of the CUBE to access the PSTN via a SIP Trunk
  • - Use CUBE elements for URI dialing
• Media Resources
  • - Describe media resources in Cisco Unified Communications Manager
  • - Implement Annunciators and MOH resources
  • - Implement MTPs
• Audio and Video Conferences
  • - Describe conferencing devices and their functions
  • - Implement conference bridges
  • - Introduce the Cisco Telepresence MSE 8000
  • - Implement implement the Cisco Telepresence Server
  • - Implement the Cisco Telepresence Conductor
• Quality of Service
  • - Analyze Quality of Service needs
  • - Describe the QoS components and their functions
  • - Implement marking
  • - Implement works on Policing and Shaping