Description

This seminar invites you to take stock of the challenges and contributions of dematerialization in the different strategic areas of the company. You will see current market standards, archiving, EDM, security as well as the technical solutions available for integration into your IS.

Who is this training for ?

For whom ?

Business manager, financial director, business manager, project management manager, management control, IT department, IT manager, consultant, auditor, IT specialist.

Prerequisites

Training objectives

Discover the advantages and disadvantages of a dematerialization approach

Evaluate the main aspects of a dematerialization approach

Categorize the norms, standards, laws, decrees and solutions concerning a dematerialization approach

Understand the legal framework in France and Europe

Establish a methodology for implementing a dematerialization project

Training program

• Issues and approach to dematerialization
  • - Dematerialization in the service of business transformation.
  • - The challenges: productivity gain, process optimization, performance gain, improve traceability.
  • - Areas concerned.
  • - The benefits.
  • - The main obstacles.
  • - Master plan.
  • - Success factors.
  • - Impacts.
  • - ROI.
  • - Main approaches.
  • - Re-engineering processes and organization.
  • - How to successfully lead a project dematerialization.
  • - Modern approach: SOA, Agility, ITIL.
  • - Organization and governance.
  • - Change management.
  • - What is the role of the IT department to support the organization in this new approach? Case study PES invoices and shipments.
  • - V2 towards the public treasury within the framework of a community territorial.
• Dematerialization, multichannel and mobility
  • - Dematerialization at the service of a multichannel strategy.
  • - The challenges and the 360° vision of the customer.
  • - The harmonization of channels: web, mobile , physical telephone.
  • - How to move from a silo organization to an integrated multi-channel organization? How to harmonize the processing of telephone, mail, email and physical requests? How to measure the performance of requests for each channel? Dematerialization and mobility.
  • - The contributions of mobility to dematerialization.
  • - The dematerialization solution via Smartphones and tablets.
  • - Control the system with a Smartphone or tablet.
  • - Industrialize and harmonize the porting of business processes to different environments and mobile OS.
  • - What technical architectures to industrialize mobility solutions? Case study The dematerialization of mail and markets.
• Initializer and electronic signature
  • - Technical definition (hash, CRL.
  • - ).
  • - Digital identity (class 1, 2 and 3).
  • - Production of the certificate (smart card, PI code.
  • - ).
  • - Chain of trust: ANSSI, RGS.
  • - Electronic signature formats: XAdES, CAdES, PAdES.
  • - Mobility: constraints of iOS, Android, Microsoft.
  • - Interoperability: signature formats, connectors.
  • - Case study The dematerialization of nursery contracts and electronic signatures via CDC FAST.
  • - The dematerialization of online diploma delivery via the Digipost/Decapost solution.
• Dematerialization and collaboration
  • - The Intranet 2 approach.
  • - 0 in the service of dematerialization.
  • - Corporate social networks.
  • - From files to sharing .
  • - From direct to broadcast.
  • - From delay to real time.
  • - Social Networks serving the dematerialization chain (LinkedIn, Facebook).
• Decision-making and Big data at the service of dematerialization
  • - Decision making in a context of dematerialization, why and for whom? The contribution of processes to set up indicators.
  • - Real-time flow optimization indicators.
  • - Cross-channel optimization process.
  • - Technical architecture: ETL, infocenter, business software integration.
  • - From the infocenter to the Datawarehouse.
• Decision-making and Big data at the service of dematerialization
  • - Decision making in a context of dematerialization, why and for whom? The contribution of processes to set up indicators.
  • - Real-time flow optimization indicators.
  • - Cross-channel optimization process.
  • - Technical architecture: ETL, infocenter, business software integration.
  • - From the infocenter to the Datawarehouse.
• Legal framework
  • - Electronic signature: European directives, laws and implementing decrees.
  • - Management of evidence: law of March 2000.
  • - Retention of documents: Civil Code, Commercial Code.
  • - Electronic archiving: NF Z 42-013 standard.
  • - Documentary standards: ODF, OOXML, RSS.
  • - Exchange standards: SEDA , ACTES.
  • - The CNIL.
  • - Case study The implementation of an online signature solution in a bank.
• Overview of technical dematerialization solutions
  • - Legal or probative value archiving.
  • - Electronic archiving.
  • - Cloud and legal component.
  • - Standards: SMI, HSM, NF Z 42-013.
  • - Third party archivers: CDC Arkhinéo, Doc
  • - post.
  • - Acquisition chain.
  • - Digital document: ODA , SGML, SPDL.
  • - Digital document: ODA, SGML, SPDL.
  • - Security: issuer authentication, electronic certificates, cryptography.
  • - General framework .
  • - Parapherer and EDM.
  • - Integration with business software.
  • - Cloud solutions.
  • - Automatic Document Recognition.
  • - Automatic Document Reading.
  • - Optical Character Recognition.
  • - Intelligent Character Recognition.
• Technical architectures
  • - Process-oriented approach.
  • - Process modeling.
  • - Standards and modeling: BPMN.
  • - Tools: Business Process Manager ( BPM), Business Activity Management.
  • - Entreprise Service Bus (ESB).
  • - Extract, Transform & Load (ETL).
  • - Integration protocol: Webservice (SOAP, REST), CMIS, LDAP, SIP.
  • - Directory and identity management: SSO, SAML, OpenID.
  • - Solution overview: Open source, proprietary.
  • - Urbanization: ESB, Portal, webservices.
  • - Cloud mode solution versus integrated.
  • - Integration of new media: tablet, Smartphone.