Description

A certain number of Human Resources tasks are now decentralized to operational units. These tasks are often transferred to assistants whose core business is not Human Resources. It is important that they acquire the fundamentals of Human Resources to ensure an effective interface between their unit and HR. This is the objective of this training intended for HR correspondents.

Who is this training for ?

For whom ?

Management or service assistant ensuring the interface between his department, unit or establishment and the Human Resources Department. For HR assistants, we recommend the 'Human Resources Assistant' training (ref. 297).

Prerequisites

Training objectives

Inform employees on a daily basis.

Monitor and be the interface for HR in matters of administrative personnel management (vacation, RTT, professional expenses, illness, etc.).

Assist the manager in HRM (annual interviews, request for training, etc.).

Training program

• Know how to search for information
  • Identify your contacts within the HR department: who does what? Identify the applicable legal texts and their interaction (sources of law).
  • Find your way around the collective agreement.
  • Scenario From the start of the training, work in subgroups on the role of the HR correspondent in the quality of service of the HR function.
• Be the interface for HR in matters of administrative personnel management Welcome the employee when they are hired:
  • Welcome booklet, formalities...
  • Know the limits of working hours in order to properly control time records.
  • Manage notes expenses.
  • Ensure the monitoring of paid leave (acquisition; planning; management of balances, etc.) and JRTT.
  • Know the rules of compensation in matters of illness, maternity...
  • Report a work accident.
  • Manage mandatory medical examinations (hiring, resumption).
  • Inform about the various leaves of absence (reception of the child, maternity, ...).
  • Scenario Quiz, Analysis of situations, reflection on the implementation of practical tools.
• Assist the manager in the management of
  • Human Resources Annual or professional interviews: understand the importance of these interviews in HR management; differentiate between annual and professional interviews; organize their follow-up (scheduling, transmission to HR).
  • Professional training: Understand the difference between: skills development plan; Personal Training Account; Individual training leave.
  • Follow the training plan of your unit in conjunction with the Training department.
  • Scenario Group work on the different interviews and their impact on professional training.