Description
The management controller is not only 'provider of figures' to general management or managers, but also 'facilitator of the management control process' in the company. De facto, he absolutely must master his communication to successfully complete his projects. This training, to develop relational skills, will be a valuable asset for communicating more effectively and thus participating in improving the company's performance.
Who is this training for ?
For whom ?
Management controller at headquarters or in decentralized units. Accounting or financial manager responsible for management control. Financial controller of subsidiaries.
Prerequisites
None.
Training objectives
Training program
- Before the face-to-face
- - A self-diagnosis, a video, a first tool.
- Know yourself better to communicate better Determine the dominant traits of your personality and that of your interlocutors.
- - Become aware of the image you give to others.
- - Identify the expectations of your interlocutors.
- - Gain flexibility in your communication.
- Acquire tools to argue and influence Develop your ability to 'sell' management tools. Develop active listening.
- - Structuring an argument.
- - Knowing how to negotiate effectively.
- Manage delicate relational situations Identify resistance and deal with it. Manage conflicts. Develop assertive behaviors to assert yourself in tense situations. Acquire tools to prepare and lead a meeting
- - Prepare and structure your interventions.
- - Send simple and impactful messages.
- After face-to-face, implementation in a work situation
- - Training modules to anchor new habits.
- - To learn more about remote activities A video 'What's the problem?'.
- - training modules: 'Practice active listening'; 'Handle objections - Level'; 'Handle objections “Level'; 'Handle objections “Level'.
