Description
To best ensure the success of these changes, communication constitutes a condition for success whose handling seems delicate. This training provides the operational tools to deploy communication and support change.
Who is this training for ?
For whom ?
Activity and department manager. Hierarchical or transversal manager, in charge of a change project. Organizer, consultant. Project manager.
Prerequisites
None.
Training objectives
Training program
- Before the face-to-face
- - A self-diagnosis and a video.
- Identify the scope of the change project Define the change.
- - Differentiate: leading and supporting change.
- - Identify the key success factors of change.
- - Identify the impact of change on people.
- - Draw the stages of individual and collective change.
- Determine ways to communicate Build a communication plan associated with change management.
- - Make the right choice of communication methods.
- - Decide on the actors to communicate about the change Identify the roles: monitoring deadlines, budgets, indicators.
- Prepare your written and oral communication to support change
- - Prepare effective written and oral communication.
- - Use the right levers to achieve your objective.
- - Construct your intervention by paying attention to the challenges of change.
- Knowing how to manage emotions and relationships with people
- - Take into account the impact of change on individuals.
- - Be attentive to interpersonal communication.
- - Consider the individual consequences of a change.
- Manage tense situations linked to change Detect warning signals. Allow 'negotiated exits'.
- - Value the positive aspects.
- After the present
- - A strengthening program.
- Certification Assessment of skills to be certified via an online questionnaire incorporating role-playing scenarios (40 minutes).
- - To find out more about remote activities To discover a subject related to your training: a video 'Building and sharing the meaning of change'.
