Description

Who is this training for ?

For whom ?

Laboratory quality managers

Quality auditors

Any person responsible for the accreditation of a laboratory according to ISO/IEC 17025

Prerequisites

Very good knowledge of the ISO/IEC 17025 standard

Training objectives

Carry out internal audits in testing, analysis or calibration laboratories

Formulate audit findings that are more usable by those audited

Training program

• Preparing for the audit
  • Audit mandate: objectives, framework and scope of the audit
  • Notification of the audit to the auditees
  • Preliminary analysis of the characteristics of the entity to be audited on the basis of laboratory documents: quality and procedures manual
  • Development of an audit plan and an interview guide
• Carrying out the audit
  • Facilitation of the opening meeting
  • Conducting interviews: questioning, reformulation
  • The key points of communication in audit
  • The auditors / auditee relationship
  • Observation of documents, cross-checking of information and collection of evidence
  • Taking notes
  • The auditor's posture
• The conclusion of the audit
  • Synthesis and formulation of the findings made: the rules to follow for labeling a deviation
  • Preparation and animation of the closing meeting
  • Assessment of the relevance of corrective actions
  • The audit report