Description
More than ever, digital tools are among the best ways to optimize teamwork and bring people together around a project. Assistants are at the heart of this problem. at the crossroads of technological solutions and people, today they have a fundamental role in supporting the digital transformation of companies.
Who is this training for ?
For whom ?
Assistant, Secretary, Executive Assistant, Office Manager.
Prerequisites
None
Training objectives
Training program
- Before the face-to-face
- - A self-diagnosis to identify my points of support and the situations to work on.
- Establish a reliable, efficient and scalable organization
- - Take inventory of the information transmitted and received.
- - Take into account the diversity of communication media: emails, telephone, Intranet, collaborative spaces.
- - Identify best practices for each distribution channel.
- - Prioritize information and decide on its management.
- - Choose and organize communication media: classification plan, report, procedure , charter.
- Take advantage of digital tools to facilitate collaboration and exchange
- - Plan and organize an online meeting.
- - Share notes and documents in synchronous or asynchronous mode.
- - Encourage the emergence of ideas using mind maps or digital walls.
- - Create an online questionnaire to collect targeted information, carry out a survey.
- - Use webapps to facilitate the organization of an event .
- - Make an impression with a video, a tutorial, a word cloud, fun apps.
- Play your supporting role and involve the team
- - Position yourself as a 'resource' person for the team.
- - Be proactive and find innovative solutions.
- - Support changes in practice with pedagogy.
- - Involve the team to find the best collaborative solution.
- After face-to-face, implementation in a work situation
- - Advice every week to implement my action plan.
