Description

This internship presents how to better position yourself in your professional environment, manage your time and organize your tasks, while building effective relationships with your work colleagues and your manager

Who is this training for ?

For whom ?

This training is aimed at assistants and secretaries.

Prerequisites

• Aucun.

Training objectives

Manage time and organize tasks

Learn to avoid counterproductive tensions

Maintain effective relationships with colleagues and superiors

Training program

• Position your role as assistant and secretary in the organization
  • - The definition of the function and its implications.
  • - The extent of the assistant's field of action.
  • - Being recognized in the culture of the organization.
  • - Understand the challenges of the relationship with management.
  • - Define and maintain the parameters of good collaboration.
  • - How " manage your manager"? Reactive and proactive attitudes.
  • - Be proactive.
• Manage your activity
  • - The laws and principles of time management.
  • - Set and list the objectives.
  • - List the activities.
  • - Determine the degree priority.
  • - Factors associated with good business management.
  • - Solutions applicable to wasted time and energy.
  • - Avoid counterproductive tensions.
  • - Avoid additional costs.
  • - Practical work Test on organizational skills.
• Know your time “thieves”

  - n'as pas encore du programme

• Effectively define your priorities
  • - Define objectives.
  • - Develop the priority matrix for your position.
  • - Define and list the priorities, the urgent and the important.
  • - Develop a day plan.
  • - Organize meetings and events.
  • - The material organization of a meeting.
  • - Management principles of the diary (paper and electronic).
  • - Manage your manager's diary.
  • - Practical work Developing your priorities and building a day plan;
  • - Preparing for a meeting.
• Maintain effective relationships with colleagues and superiors
  • - Attitudes in face-to-face relationships.
  • - Send a message diplomatically.
  • - Know how to argue and convince.
  • - Formulate criticism in a constructive way.
  • - Negotiate with your manager.
  • - Manage tensions and conflicts.
  • - Practical work Scenarios.