Description

Beyond the skills of manager and organizer, the IT project manager must be able to energize, motivate and lead his team around a common objective. This internship will allow you to acquire the know-how and interpersonal skills essential to succeed in this mission.

Who is this training for ?

For whom ?

Any IT project manager responsible for supervising his team.

Prerequisites

Training objectives

Carry out a self-assessment of your own managerial style

Develop the skills matrix for your project

Master the verbal and non-verbal in your communication

Prepare and conduct a delegation interview

Master the essential techniques for motivating your team

Apply conflict resolution and reframing techniques

Training program

• Reconcile the roles of project manager and project team leader
  • - Know the role and mission of the project manager.
  • - Understand his managerial style.
  • - Define the characteristics of a project team and understand its dynamic.
  • - Differentiate between individual objectives and Project objectives.
  • - Become aware of your powers and responsibilities.
  • - Find your place in the organization.
  • - Exercise: Questionnaire on your management style.
  • - Exchange of experiences.
• Build and organize your project team
  • - Map the required skills and integrate the skills development of individuals.
  • - Negotiate resources with your hierarchy and subcontractors.
  • - Involve the team in the construction of the schedule.
  • - Define meeting times and their contents: project team meeting, progress meeting.
  • - Learn to lead effective meetings.
  • - Exercise: Team meeting scenario.
  • - Developing a skills matrix.
• Communicate effectively
  • - Be aware of the framework of your communication, set realistic and measurable objectives.
  • - Assert yourself in your communication.
  • - Act your presence through posture, gaze, gestures.
  • - Control your emotions and manage your stress.
  • - Listen actively.
  • - Enter the " map of other ".
  • - Master communication.
  • - Deal with rumor, withholding information.
  • - Exercise: Active listening, priority matrix .
  • - Communication situations followed by debriefings.
• Master daily relationships
  • - Maintain daily relationships.
  • - Identify and manage conflictual relationships.
  • - Know how to say no.
  • - Argument.
  • - Respond to objections.
  • - Integrate new employees, define their missions.
  • - Delegate and control.
  • - Manage, integrate difficult employees .
  • - Reframe gaps.
  • - Scenario Delegation interview.
  • - Resolving a conflict.
• Motivate your project team members
  • - Identify and concretize motivation factors.
  • - Share your vision and values, give meaning.
  • - Unify the teams dispersed on the project.
  • - Maintain team cohesion and involvement throughout the project.
  • - Collective reflection Identify the causes of demotivation and motivation.
  • - Implementation in situation: motivational interview, give signs of recognition.