Description

This course presents the methods to apply and the actions to carry out to successfully implement an IT project. It proposes a participatory approach capable of fully involving all stakeholders and facilitating organizational developments.

Who is this training for ?

For whom ?

Any person who must play a role in supporting change associated with an Information System project.

Prerequisites

Training objectives

Establish a change management strategyChoose, justify and organize a deployment method

Organize migration operations

Identify the workforce to be trained and organize their skills development

Create the project communication plan

Training program

• Problematic
  • Definition and origin of change management.
  • Actors, resistance to change.
  • Technology acceptance model (TAM).
  • Actors in change management.
  • Levers of change (communication, participation, experimentation, migration, dissemination, documentation, training).
  • Strategy.
  • Objectives.
  • Risk factors/success.
• La communication
  • Define the strategy.
  • Describe the objectives.
  • Determine the timing of actions.
  • Plan communication actions.
  • Build the communication plan.
  • Carry it out, monitor it, develop it.
  • Identify and involve the different stakeholders.
  • Adjust according to the progress of the project.
  • Coordinate communication with the life cycle of the project.
  • Mistakes to avoid.
  • Indicators of monitoring and dashboard.
• Participation
  • Involve users to facilitate appropriation.
  • Use of UML as support for training and user documentation.
  • Participatory approach.
  • JRP technique.
  • Real-scale simulation.
• Experimentation
  • Check suitability for needs, proper functioning, reliability.
  • The objectives of the experiment.
  • Implementation: actors and roles, pilot sites.
  • Measure the results of the study.
• Site organization
  • Organize the implementation in the sites to be deployed.
  • Define the actions to be carried out and the necessary materials.
  • Equipment: inventory of needs, specifications, orders, installation.
• Migration
  • Data required for startup.
  • Problem.
  • Actions to carry out.
  • Strategy.
  • Define, plan, execute and monitor the migration plan.
• Diffusion
  • Strategies and deployment assistance.
  • Planning and monitoring.
  • Impact on training and migration.
• User documentation
  • The operating procedure.
  • Writing, content.
  • Online help.
  • Design and create the help .