Description

Today, excelling in a technical field is no longer enough, with equal skills, what makes the difference between individuals is the ability to communicate well in all situations: with peers, one's hierarchy, at within an interdisciplinary group, with its clients, in front of a management committee...

Who is this training for ?

Training objectives

Identify the most frequent communication situations in professional life.
Identify what prevents us from communicating well.
Adopt the right behavior in each of these situations.
Understand the behavior of those we speak to and adapt to it.
Strengthen cooperation.

Training program

Communicate constructively with your superiors

• Clarify expectations, means and constraints to save energy.
• Know how to ask for help and feedback.
• Facilitate decision-making.
• Present projects and action plans effectively to a management team.
• Develop your sense of distribution.
• Scenario in sub-groups: Train yourself to distinguish 'facts, opinions, emotions', learn the tools of active listening.

Communicate with a work group

• Identify the roles and motivations of each person.
• Ensure listening and understanding.
• Be an active participant.
• Assert yourself without imposing yourself.
• Ensure that common objectives are achieved.
• Scenario Self-diagnosis of your communicator style.

Communicate with your colleagues

• Foster individual initiative.
• Know how to deal with unforeseen events.
• Solve a problem.
• Give feedback and receive.
• Valuing the team.
• Scenario Role play and 'red thread' case study in order to apply the tools studied.

Description

This certification training is eligible for OFPPT because it is backed by Partial Certification 7: Communicate with greater impact, within the overall certification: Management of change and transformation. OFPPT code: 236823. As part of funding for training by the OFPPT (see 'Funding' tab), passing the remote certification exam is required (without passing the condition). The exam is accessible upon completion of the in-person session. Faced with an overabundance of information, your role is to simplify complexity and also to anticipate decision-making by identifying action levers. Finally, you must facilitate the communication of written and oral information. Synthetic thinking allows you to serve all of these goals. This training in written and oral synthesis provides you with the techniques and tools to increase your autonomy and allows you to manage your influence.

Who is this training for ?

Training objectives

Extract the essence of written documents.
Retain key ideas from oral interventions.
Organize impactful messages that facilitate action.
Represent information concisely, both orally and in writing.
Select the essential information for your contacts.

Training program

Define what is essential

• Question your habits when dealing with information.
• Identify, clarify your objective.
• Write, say the essential: what is it?

Quickly extract the essentials of documents

• Select and define 'useful' information.
• Be involved in effective reading.
• Improve your note-taking.
• Scenario Training to summarize an article in a few lines.

Restoring the written word: essential tools

• The criteria for the success of a good summary.
• A methodology for managing your time in writing.
• The functions of the different summaries: report; report; summary note; email; PowerPoint slides.
• Scenario exercises for the different summary tools

Get to the point orally

• The 7 golden rules for a successful oral presentation every time.
• Structure your speech to be understood.
• Adapt your speech to the allotted time.
• Choose the right keywords according to the message to be conveyed.
• Take care of your introduction.
• Conclude your speech effectively.
• Use short and effective sentences.
• Listen to the audience's questions.
• Answer the question efficiently.
• Validate the accused reception' of the response.
• Scenario Simulations for each person and personalized advice from the facilitator.
• Adopt the 'smartpocket': the documentation can also be downloaded from his mobile phone.
• So you can revisit the content and tools seen during the training.
• When you want, and where you want...

Certification

• Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
• To find out more about remote activities A video 'We've tried everything! '.

Description

The increase in the volume of information to be processed and the acceleration of professional pace sometimes lead to the painful impression of forgetting important information. Memorization and remembering wisely rely on mechanisms that are both complex and individualized. Schooling has often left us with misconceptions about 'how to remember'. This training to develop your memory allows you to understand your own mental mechanics, and thus to choose your most effective memorization strategies.

Who is this training for ?

Training objectives

Regain confidence in your memory.
Choose the most effective memorization strategies to quickly find useful information.
Rationalize your efforts.
Increase your information storage capacity.
Gain concentration.

Training program

Identify and evaluate the functioning of your memory

• Memory: the different forms of memory: sensory; short-term; long-term...
• The seat of memory.
• The role of motivation, listening and attention.
• The process of memorization: the 4R method: identify; find rhythm;
• Know your preferred sensory channel
• The four brains and memory
• The rhythms of memorization

Enrich and improve your memory: the toolbox

• Set goals. Develop concentration and observation skills.
• Make associations: through words; through similarities; through opposites; through comparison...
• Practice: mental imagery; visualization; mnemonic methods

Practice practical cases

• Easily memorize simple information: proper names; various lists; numerical data.
• Memorize complex information: read to remember; types of plan; mental map.
• Memorizing the content of books: a reading discipline.
• Memorizing the content of reports: the essential points for technical files.
• Evaluation of the transfer of acquired knowledge to validate the implementation in a work situation

Description

We are increasingly asked in the company to write documents of different types: minutes, reports, letters, notices, e-mails. This training meets a dual objective: to acquire tools and provide benchmarks to 'improve your professional writing'. Beyond proven paper writing techniques, this training introduces: the use of the PC to formalize your writing; writing 'e-mails' with their specific rules of use.

Who is this training for ?

Training objectives

Write with greater ease.
Write according to identified targets and contexts.
Write effective memos and reports.

Training program

Save time writing

• Writing: why, when, to say what?
• Preparing your writing makes it easier to write.
• Discover the 5 sequences of writing: the CODER approach.
• The analysis sheet.
• Putting the method into practice.
• Scenario Training on a case in order to understand appropriate the tools presented

Make your writing more fluid

• Expand your vocabulary: find the right word.
• Construct short sentences.
• Put your text into rhythm with punctuation.
• Use a assertive tone.
• Scenario Practical workshop on the writings of each participant

Structuring your thinking

• Build your paragraphs.
• Use paragraph structures.
• Articulate your ideas with connecting words.
• Build a overall plan and a detailed plan.
• Scenario Training based on a case to structure and prioritize ideas

Make your writing attractive

• Arouse the desire to read through the titles.
• Guide reading with the introduction, conclusion and summary.
• Master the principles of
• Scenario Become professional in writing: Acquire the reflexes of journalists

Note what is useful

• Take notes methodically.
• Save time with abbreviations.
• What content, what style, what presentation to give punch to your materials

Certification

• Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
• To find out more about remote activities Three videos: 'Like magic! '; 'Different plans to structure a presentation' ; 'Create an impactful visual support' .
• Evaluation of the transfer of knowledge to validate the implementation in a work situation

Description

Meetings are an essential part of business life. However, many people say they spend too much time there and the result is not always as productive as they would like! However, with method and dynamic animation techniques, 'dividing the time spent in meetings in half is possible!' The 'Leading a Productive Meeting' training course provides you with the methodology, facilitation techniques and practical advice to prepare, lead and conclude your meetings effectively. The challenge: move your projects forward in a concrete way and save time on meetings.

Who is this training for ?

Training objectives

Prepare the meeting effectively.
Manage the meeting methodically to achieve the objective.
Obtain the involvement of participants to exploit the wealth of the group and guarantee concrete results.
Manage difficult behavior and delicate situations in meetings .

Training program

Preparing for your meeting, a guarantee of success

• Concretely define the objective to be achieved at the end of the meeting.
• Involve participants upstream, use simple digital tools to mobilize them.
• Choose his position as facilitator according to the objective and the participants.
• Use a structuring tool to prepare the meeting and achieve the objective
• Choose the techniques for each step.
• Scenario Experimentation with different animation techniques.
• Application: preparation and simulation of meetings

Lead the meeting to achieve the objective

• Take care of the introduction to assert your leadership as a facilitator.
• Get the group moving.
• Use communication techniques that promote involvement to exploit the richness of the group.
• Frame the meeting to respect the timing and focus the group's energy on the objective
• Obtain the commitment of the participants at the end of the meeting. .
• Get organized to distribute the report at the end of the meeting.
• Scenario Communication exercises
• Application: preparation and simulation. meetings

Managing difficult situations in meetings

• Deal flexibly with participants' objections and obstacles.
• Reinforce your comfort with participants' difficult behaviors.
• Identify good practices to reinforce in order to succeed remote meetings (telephone and video conferences).
• Scenario Training: dealing with objections.
• Application: preparation and simulation of difficult meetings. learn more about remote activities A video 'We tried!',
• An e-learning module 'Leading productive meetings',
• A video 'Creating a visual support. impactful' .
• Three training modules: 'Handling objections - Level 1'; 'Handling objections
• . Evaluation of the transfer of acquired knowledge to validate implementation in a work situation

Description

Managing emergencies becomes the norm. We must act more and more quickly, be ever more responsive. The workload sometimes weighs more than we are capable of handling. How can you escape the infernal spiral of pressure that creates stress, which stress tires you out and makes you ineffective, a situation which in turn generates pressure? The 'Anticipate to act in the face of everyday pressure' training will allow you to adopt methods and tools to reduce activity overload in the very short term and better resist the pressure of urgency. It will allow you to find a form of serenity at work while helping you to concentrate your energy on the priorities of your role.

Who is this training for ?

Training objectives

Identify your sources of pressure to act in the right place.
Take a step back from the pressure linked to urgency and overload of activity.
Relieve the pressure in the very short term to regain your serenity and concentrate your energy on the essentials.
Better manage your stress in the face of daily pressure.
Communicate with your professional entourage to increase your efficiency and limit sources of pressure.

Training program

1 – Take a step back from daily pressure

• Analyze your personal reactions to pressure.
• Identify sources of pressure in the professional context.
• Recover control during turbulent periods, both on the both physically and mentally.
• Maintain the focus on the added value of your mission.
• Establish arbitration criteria to manage the volume of activity, urgent deadlines and make wise choice of priorities.

2 - Use six tools to alleviate short-term pressure while maintaining the essentials

• Decongest the agenda to find space for the essentials.
• Respect biological rhythms and optimize mental load with chronobiology.
• Apply the rules of zen-performance to constantly progress on the essentials.
• Implement the
• Focus on a single objective to gain efficiency on crucial activities.
• Manage unforeseen events with anticipation and discernment.

3 - Better manage stress in the face of daily pressure

• Question your beliefs to regain control.
• Recognize the signals and phases of stress to react in time.
• Strengthen resistance to pressure by clarifying room for maneuver and preserving energy.
• Use techniques to maintain mental clarity in pressure situations, including the

4 - Communicate to increase efficiency and reduce sources of pressure

• Suggest a new method of operation to a colleague who does not anticipate or increases the number of interruptions.
• Dare to say no with discernment and diplomacy.
• Revise priorities in consultation with your manager.
• Develop a sense of personal effectiveness to increase performance effortlessly.

Description

This certification training is eligible for the OFPPT because it is backed by Partial Certification 7: Communicate with greater impact, within the overall certification: Management of change and transformation. OFPPT code: 236823. As part of funding for training by the OFPPT (see 'Funding' tab), passing the remote certification exam is required (without passing the condition). The exam is accessible upon completion of the in-person session. To argue is not to want to demonstrate that you are right at all costs. Arguing means being able to find the right ideas and present them to arouse the interest of your interlocutors and convince them. It is also the art of refuting with relevance, while remaining open to dialogue. This argumentation training is based both on techniques and on communication ethics.

Who is this training for ?

Training objectives

Defend a point of view without controversy.
Anticipate trick questions.
Build an effective argumentation strategy.
Promote your ideas to your superiors, colleagues, external partners with relevance.

Training program

Take a step back from the pressure of everyday life

• Identify your personal reflexes when faced with pressure.
• Identify sources of pressure in your professional context.
• Take back control in the event of turbulence, physically and mentally .
• Keep focus on the added value of your mission.
• Give yourself arbitration criteria to manage the volume of activity and the urgency of deadlines and to make decisions. right choice of priorities.

Use 6 tools to relieve pressure in the very short term while still doing the essentials

• Clearing the agenda: finding oxygen for the essentials.
• Chronobiology: respecting your rhythms and optimizing your mental load.
• The zen-performance rules: move forward consistently on the essentials.
• The LIMITER method: do the essentials every day while respecting a reasonable amount of work to preserve your energy. Focusing on a single objective: gaining efficiency on important activities.
• Managing unforeseen events: acting with anticipation and discernment

Better manage your stress in the face of daily pressure

• Shake up your beliefs to regain power.
• Recognize the signals and phases of stress to react in time.
• Strengthen your resistance to pressure by clarifying your room for maneuver and taking care of your energy on a daily basis.
• Using techniques to remain clairvoyant in situations of pressure: 'crisis of calm', letting go thanks to visualization

Communicate to strengthen your effectiveness and limit sources of pressure

• Suggest a new approach to a colleague who does not anticipate or increases the number of interruptions.
• Dare to say no with discernment and diplomacy.
• Revise priorities in agreement with your manager.
• Develop your sense of personal effectiveness to perform even more effortlessly

Certification

• Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
• To find out more about remote activities To practice on the topics covered in training: an e-learning module 'Time management: knowing how to say no to unwelcome requests'; a training module 'Freeing yourself from work overload'.

Description

Effective meetings save considerable time. In addition, they mobilize company stakeholders to achieve their objectives. However, in the absence of suitable techniques, certain meetings turn out to be counterproductive. The mental map (also called heuristic diagram, or mind mapping) develops the efficiency and impact of meetings. It is a simple, fun and stimulating tool that likes to explore innovative, creative and offbeat methods.

Who is this training for ?

Training objectives

Discover how the brain works to use it better.
Know the rules of the mental map.
Know how to define a meeting objective.
Clarify and organize your ideas differently: allow yourself to write, trace and draw.
Involve and mobilize the participants, the facilitator, the editor by distributing roles in the meeting.
Take useful notes: selected, structured and easy to remember.

Training program

Build effective and stimulating mental maps

• Exploit the full potential of your brain: creativity, memory, structure, reading, action.
• Integrate mental map development techniques.

Prepare for the meeting with the mind map Define the objective of the meeting.

• Prepare the agenda.
• Prepare your intervention.

Use the mental map to bring the meeting to life

• Make all interventions converge towards the same objective.
• Create the link between interventions and stakeholders.

Speak with impact thanks to the mind map

• Structure your intervention.
• Be precise and concise.

Take effective notes using the mind map

• Note the essentials.
• Remain available to listen and intervene.
• Write the report quickly and easily.

Description

It is often in difficult situations that words fail us the most. However, this is where we must take a step back from the situation, decode what is being expressed, find the right word, the turn of phrase that will lead to the decision, and will promote dialogue. This training, designed to find a solution to difficult communications, will provide you with concrete answers to your different communication situations.

Who is this training for ?

Training objectives

Identify the issues and identify your room for maneuver.
Understand what is at stake for you.
Define your priorities.
Strengthen your active listening.
Move from reactive language to proactive language.
Improve your relationship with within your teams.
Formulate an effective request.
Assert yourself without aggression.
Adopt effective face-to-face behaviors.
Understand the behavior of your interlocutors and adapt to them.

Training program

Dealing with situations where speaking is difficult

• Identify and analyze your difficult situations.
• Distinguish between facts, opinions and emotions.
• Understand what is at stake for you.
• Identify the issues and identify your room for maneuver.
• Find options to re-establish cooperation.
• Scenario Individual diagnosis to identify difficult communication situations encountered in your professional context

The powers of language, the language of power

• Understand what words say and do not say.
• Explore the needs of your interlocutor.
• Clarify to understand the other's point of view , stay silent until the end.
• Choose the right reformulation technique.
• Switch from reactive to proactive language
• Strengthen your sense of repartee. .
• Scenario Sub-group workshops to broaden your lexical field, develop your listening skills, reformulate

Adopt effective behaviors

• Locate your different communicator registers.
• Make a request.
• Say NO.
• Make a criticism and receive it.
• Recognize the positive sides of a person even in a tense situation: Play the 'first agree...' option.
• Thwart psychological games and unmask the players in a constructive relationship.
• Scenarios to master the methodologies: practice saying 'NO'; use proactive language;

Certification

• Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
• To find out more about remote activities A video 'We'll have tried!' .
• Three e-learning modules: 'Conducting team meetings'; 'Building an interpersonal communication strategy'; objections - Level 1'; 'Manage objections “Level 2'; 'Manage objections “Level 3'; 'Practice active listening'.
• Evaluation of the transfer of knowledge to validate the implementation work in a work situation

Description

Do body movements have meaning? If so, is it possible to analyze and understand them? An awareness of the importance of body language in the company is taking place. Non-verbal communication is taken into consideration in the company thanks to feedback from the field. Non-verbal communication has an impact on human relationships. We refer to the latest research in cognitive sciences. Non-verbal communication makes it easier to understand your interlocutor. Understanding body language is an added value during exchanges. The body speaks without our knowledge.

Who is this training for ?

Training objectives

Identify movements and gestures in others in any communication situation.
Look at your interlocutor differently.
Develop a fair first contact.

Training program

Before the face-to-face

• A self-diagnosis to identify initial courses of action.

Learn to detect micro movements Detect the unconscious micro movements of your interlocutor(s).

• Identify the micro-movements of your interlocutor on the face, hands and body.
• Translate them to adjust your communication.

The head The importance of the axes of the head.

• The role of the eyes, eyebrows, eyelids.
• Differentiate between the right and left of the face.

Hands

• Rub your hands.
• Hide them behind your back.
• Open them towards each other.
• Close your hands.

Body positions

• Crossing arms and legs.
• Opening positions of arms and legs.
• Sitting position.
• The standing position.

Micro itching

• Spot them through different parts of the body.

Description

The usefulness of network operation no longer needs to be demonstrated. Encouraged by companies who saw its flexibility and effectiveness, it became a societal phenomenon that combines professional and personal use. New communication technologies have contributed to an unprecedented expansion of social networks... And yet, many members of said networks are disappointed by the low commitment of their 'contacts' when it comes to mobilizing them for concrete action ... The 'Develop your professional network' training provides a method and concrete tools for building an effective network development strategy to advance your projects.

Who is this training for ?

Training objectives

Evaluate the potential of your current network with regard to your projects.
Establish solid links with people to be able to mobilize your network.
Define a strategy to develop your network thanks to current contacts and social networks.

Training program

Before the face-to-face

• A self-diagnosis, an activity.

Diagnose your current network with regard to your projects Evaluate your current capacity to operate in a network.

• Distinguish between the notions of network width and relational depth.
• List and classify your contacts according to the specific criteria of network functioning.
• Evaluate the power of your network with regard to its projects.
• Define your development strategy.

Develop 'network spirit' Identify what motivates members of a network to be active.

• Adopt effective network functioning behaviors.
• Identify the mistakes not to make in order to maintain a lasting link in a network.
• List your contributions potential to the network.

Define your social media strategy Identify the different channels and tools for networking.

• Create an attractive profile on social networks, write a pitch related to your projects.
• Maintain your network.
• Expand your network and advance your projects : choose your networking strategy; obtain a recommendation or advice from a member of your current network; get in touch on social networks to spark the desire to meet.

After face-to-face, implementation in a work situation

• One challenge per week for weeks.

Description

We all have the capacity to develop our potential by mobilizing our resources and overcoming our obstacles. But everyone has their own way of excelling! based on our own functioning, our motivations, our specific way of understanding time, we can personalize the tools and methods offered to excel in the service of our missions, and more broadly in the service of our life. In the supported course offered by the 'Professional effectiveness: everyone has their own way to excel!' training, you will personalize the methods and tools of communication and time management to excel in your relationships and the management of your priorities; you will find keys to developing your potential by increasing your flexibility and your ability to use your sleep resources.

Who is this training for ?

Training objectives

Develop your potential by increasing your flexibility and creativity in the face of the great diversity of situations to be managed on a daily basis. Increase your ability to remove your brakes and use resources currently dormant.
Manage difficult situations while maintaining control of your emotions
Adapt time management tools to your personal functioning for increased and lasting efficiency.
Excel in professional relationships to work with others efficiently and smoothly.

Training program

Remote activity

• My training begins upon registration: a video 'The watch and the compass'; a personality inventory self-diagnosis; a first practical tool for adapting to others.

Understand its natural functioning to be effective alone and in a group thanks to Process Com ®

• Understand your personal way of understanding time and relationships.
• Identify your sources of inefficiency and personal best practices.
• Discover your personality profile Com ® process and the levels of energy available for each type of talent.
• Define a powerful personal objective to guide your actions.
• Discovery scenario: the experience. precious of the mirror...

Use 4 major tools to stay aligned with your professional, personal and relational priorities

• Clarify your professional and personal priorities in line with your personality profile.
• Move from time suffered to time chosen: distinguishing the urgent from the important and building your matrix of priorities.
• Apply the 'LIMITER' method to do the essential while preserving your energy.
• Choose your posture to maintain effective and productive relationships.
• Application situation: personal cases

Mastering the art of effective organization

• Identify your areas of potential time savings, identify your 'quick wins'.
• Use the 6 efficiency levers to organize your schedule realistically: priorities, choices, planning, energy, focus, relationship.
• Take into account your personality profile and your psychological needs to optimize the balance of your time
• Scenario Group exchanges and. application to personal cases.

Manage your time and your relationship in times of pressure, by adapting your communication to the Process Com ® profile of your interlocutor

• Suggest a new way of working to a colleague.
• Respond to an urgent request with discernment, dare to say no with diplomacy.
• Welcome and negotiate an impromptu request from the manager .
• Scenario Role play

Remote activity

• To practice on subjects covered in training: a training module 'Process Com©: adapt your communication to the profile of your interlocutors'.

Find new resources together to overcome the obstacles encountered

• Mobilize your own resources and give yourself permission to overcome personal obstacles and obstacles linked to the environment.
• Appropriate powerful tools to manage your time differently on a daily basis: devote time to the most promising activities;, manage your personal concentration and your availability to others; manage unforeseen events and reduce their impact; calmly manage periods of overload of activity.
• Scenario Sharing travel diaries and stories written by each person during the intersession.

Manage your physical and psychological energy to develop your long-term endurance

• Revise your time management according to the energy balance necessary for your personal profile.
• Develop your personal strategy to recharge your batteries and nourish your psychological needs in order to remain effective over time .
• Ensure the balance of the different spheres of life, professional and personal.
• Scenario Work in subgroups and application to personal cases

Work effectively together, taking into account different personality profiles Process Com ®

• Organize collective work taking into account everyone's preferred environment to be effective.
• Take into account Process Com ® personality types so that everyone gives the best of themselves even in work meetings.
• Apply the principles of effective meeting management to be productive together.
• Look for complementarities to boost the effectiveness of the group.

Constructively manage stress-generating situations with Process Com ®

• Recognize the first signals of stress from your interlocutors to adapt before the situation deteriorates: make a request by motivating the person to obtain a deliverable that is not one of their priorities; follow up tactfully expected work.
• Adapting your communication and behavior to restore effective communication in the event of conflict: proposing effective working operations when tensions are frequent by proposing arbitration.
• Scenario Role play: restoring positive communication from a problem.
• The valuable experience of the mirror...

Remote activities

• To practice on subjects covered in training: a training module 'Process Com®: reacting in stressful situations'; an e-learning module 'Time management: knowing how to say no to unwelcome requests ' .
• Evaluation of acquired knowledge

Description

In addition to the 'Process Com ®' training, focused on the assimilation of the basic concepts of the model, this advanced training, resolutely practical, emphasizes the implementation of the Process Com ® in different professional situations. .

Who is this training for ?

Training objectives

Develop your comfort in the practice of Process Com ®
Develop flexibility to communicate more effectively with all personality types
Acquire reflexes to manage communication situations under stress and restore a constructive relationship

Training program

Practice diagnosing Process personality profiles

• Com ® Practice spotting different personality types in others.
• Assess your own flexibility in adapting to the personality types of others and define your personal goals.

Practice communicating by adapting to the Process profile

• Com ® of your interlocutors Expand your vocabulary and accurately connect to the perception of others to be better understood.
• Practice individualized communication in interviews using relevant channels communication, perception and psychological needs.
• Develop flexibility in meetings to mobilize everyone: respond in an appropriate way to interactions according to the personality type identified.
• Practice to circulate with agility in the 'levels' of one's personality structure to increase one's flexibility of adaptation.

Description

Writing takes up part of your work and you feel you spend too much time on it. You struggle daily in writing your texts without always being happy with the final result. There are simple techniques that make your job easier. These are the techniques you cover during the training. You leave having acquired basic and effective practices, whatever the document to be produced.

Who is this training for ?

Training objectives

Write in the interest of the recipient
Assert your style
Rediscover the pleasure of writing
Acquire the original method: 'J'E
C
R
I
S' to write with ease

Training program

Before the face-to-face

• A self-diagnosis to prepare yourself.

Identify your strengths and weaknesses

• Practice self-diagnosis of your style.
• Identify your strengths and weaknesses.

Make your writing easy to read

• Perfect your style.
• Master the rules of punctuation.
• Choose the appropriate sentences.
• Methodically approach your professional writing.
• Learn to be short, clear and concise.

Adapt to your interlocutor(s) Make yourself understood.

• Take your recipient into account.
• Avoid clumsiness.
• Use dynamic sentences.

Make your writing fluent

• Find the 'right' word, the right expression.
• Play with words and overcome the fear of the blank page.
• Free your 'pen'.

After face-to-face, implementation in a work situation

• A strengthening program over several weeks.

Description

Emails, minutes, reports, letters, PowerPoint presentations, you write short documents that you want to be impactful. From the choice of words to the layout, you work on the main thrust of your documents to attract the reader's eye and make them want to read to the end. This training allows you to: acquire the basics of communication to know how to write short, impactful, effective messages; to apply techniques to professional documents to make your writing attractive and pleasant to read.

Who is this training for ?

Training objectives

Acquire techniques to make your writing attractive.
Organize your writing work.
Channel your creativity to express your ideas.
Adapt your style to your recipients.
Layout.

Training program

Before the face-to-face

• A self-diagnosis.

Work on your style

• Streamline your sentences.
• Lighten your expressions.
• Make the necessary corrections to your own writings.

Apply methods to save time Learn vocabulary.

• Choose the right word.
• Organize your writing work.

Train your creativity potential

• Practice stimulating exercises.
• Reignite your imagination.
• Play with words.

Use tools

• Adopt an effective plan based on your writing.
• Organize your ideas to know how to convince.
• Use proofreading tools to improve your writing.

Give your documents a strong line

• Create catchy titles.
• Write for readers in a hurry.
• Know how to convey the essence of your actions.

Apply methods and tools to write succinct emails.

• Create an impactful slideshow.
• Write concise letters.
• Write a report or review.

After face-to-face, implementation in a work situation

• Weekly advice to implement your action plan.

Description

Traditional teams, teams working remotely, cross-functional teams, ephemeral teams gathered around projects... More than ever, the need to work together takes on diverse and varied forms. At the same time, the digital revolution offers a plethora of potential solutions. The training 'Fostering collaborative work using digital tools' will allow you to identify and choose useful tools based on your use cases.

Who is this training for ?

Training objectives

Create a community and stimulate exchanges.
Foster collective creativity.
Organize the production of common deliverables.
Organize productive and friendly meetings.

Training program

Before the face-to-face

• A digital self-diagnosis.

Create a digital community and stimulate exchanges

• Create a virtual community.
• Share common values ​​via a word cloud.
• Stimulate exchanges and animate the community over time.

Promote collective creativity

• Host a synchronous or asynchronous brainstorming session, using mind maps or digital walls.
• Organize an open innovation event.
• Organize a vote to select the most promising ideas.

Share monitoring and expertise

• Share your monitoring or do joint curation.
• Share and annotate web pages and pdf documents.
• Bring a collaborative wiki to life.
• Make user-friendly tutorials easily.

Carry out collaborative work Manage common tasks and monitor their progress.

• Work with several people on the same document, in synchronous or asynchronous mode.
• Organize the nomenclature of a collective library and the rules for updating documents.

Enrich physical or remote meetings.

• Stimulate everyone's engagement: survey, sharing of initial ideas, teasing.
• Add a touch of atmosphere thanks to fun apps.
• Keep the key points of the meeting in a format accessible to all.

After face-to-face, implementation in a work situation

Description

Do you know sketchnotes? These are these synthetic and impactful messages composed using words and small, simple drawings, sometimes diagrams. This is a strong trend that is growing more and more in our world overwhelmed with information. And for good reason, this technique increases the memorization of messages by more than 70%. You don't need to know how to draw to be a good sketchnoter, everyone can do it! The training 'Saving time and efficiency thanks to sketchnoting' will allow you to master the technique of sketchnoting (also called doodling) whose fields of application are vast: personal organization, learning, creativity and of course communication.

Who is this training for ?

Training objectives

Master the fundamentals of sketchnoting.
Take pictorial notes to promote personal effectiveness.
Translate information into graphic messages to clarify thinking.
Construct graphic messages to communicate with impact.

Training program

Before the face-to-face

• A self-diagnosis.

Take pictorial notes to make them easier to remember and use. Overcome your inhibitions when it comes to drawing: all sketchnotators!

• Master the basic forms of drawing and the elements of sketchnoting.
• Develop your visual alphabet, discover your style.
• Practice taking graphic notes quickly exploitable.

6Translate information into graphic and pictorial messages Select and filter the essentials.

• Summarize key messages in graphic form with diagrams and pictorial representations.
• Compose, assemble the different elements, clarify thinking.
• Practice apply sketchnoting to different contexts of use: comprehension, memorization, personal organization, creativity, learning, etc.

Make effective graphic summaries to communicate with impact

• Present the essence of a message 'live' in a visual way: drawing, graphic representation, diagram.
• Argument, defend an idea, convince using a diagram.
• Lead meetings using sketchnoting.

After face-to-face, implementation in a work situation

Description

Why training in problem solving through creativity? Because every day, employees and managers are faced with restrictive situations that must be addressed with new solutions. In this training 'Creativity: a lever for daily efficiency', you will learn to master a method that will allow you to build your 'toolbox' and your 'personal training kit' to manage any type of problem with creativity !

Who is this training for ?

Training objectives

Solve daily problem situations with creativity: solving simple or complex problems; projects to be done to move forward; solutions to be found to achieve objectives
Accelerate the idea generation process, find the creative reflexes best suited to your context
Actively practice creativity alone and in groups to find solutions

Training program

Before the face-to-face

• A video, a self-diagnosis, a first experiment.

Live an experience of a resolved project thanks to creativity

• Adopt the creative paradox: a logical and structured framework to promote intuition.
• Integrate the concepts of divergence and convergence.
• Identify the stages of resolution problems through creativity.
• Diagnose your strengths and areas for progress in relation to your creative profile.

Master the method and tools of efficiency through creativity

• Transform the problem into a challenging challenge! Mobilize your creative talents to invent ideas and select new solutions.
• Transform poor ideas into rich ideas.
• Dare to take action.

Acquire creative reflexes on a daily basis to be more effective alone or in a group. Decline the method for 'corner of the table' use.

• Build your personalized 'toolbox': choose your training ground; select your tools and adapt them to the situations.
• Actively practice each tool.
• Getting others to adhere to your creative strategy, managing resistance.

After face-to-face, implementation in a work situation

• A strengthening program to exercise your creativity on a daily basis for weeks.
• To find out more about remote activities A video 'Leading a brainstorming session'.

Description

This certifying training is eligible for the OFPPT because it is backed by Partial Certification 3: Managing your time and priorities, within the overall certification: Management of change and transformation. OFPPT code: 236823 As part of training funding from the OFPPT, taking the remote certification exam is required (without passing the condition). The exam is accessible upon completion of the in-person session.

Who is this training for ?

Training objectives

Become master of your time and strategist of your personal organization
Develop better professional efficiency
Better manage your professional trajectory without sacrificing your personal life
Know how to cooperate with people who have other conceptions of time

Training program

132Becoming the strategist of your time

• days in indoor training Move from a reactive and feverish mode to a proactive and calm mode.
• Choose the right time to increase the efficiency of your actions.
• Free yourself from the 'secondary benefits of poorly managing your time'.

Be proactive in getting to the point and addressing priorities Getting to the point, addressing priorities and sorting out emergencies.

• Optimize the efficiency/stress ratio to be 'fishy' in a context of intensive work.
• Find a satisfactory balance between professional and personal life: work life balance.

3/ Develop 3 talents to anticipate and organize in a context of permanent emergencies Distance yourself from immediacy and communication tools, and devote the necessary time to your priorities.

• Put your energy in the right place and manage interruptions to remain effective.
• Align your daily actions and choices with your long-term priorities.

Be efficient in a multicultural work environment Be lucid about your own relationship to time. Cooperate effectively with people who adopt other conceptions of time than oneself while maintaining one's own identity. Certification Evaluation

• Optimize time variables.
• Get to the essentials to address priorities Distinguish between essentials, priorities and urgency.
• Harmonize spheres of life and roles.
• Clarify the priorities of your function.
• Use the multiplier coefficient method.
• performance levers in an unstable environment Develop talents: distance: take stock the height to devote the necessary time to your priorities; consistency: putting your energy in the right place; relevance: making the right choices to achieve your objectives.
• Being efficient with different perceptions of time Working efficiently with different personal approaches to time.
• Cooperate with other cultural conceptions of time.
• Be effective from a distance.

Description

The 'Time management for managers: mastering your priorities' training allows you to act on the personal and collective dimensions of your time management. A diagnosis of your time allows you to objectively measure your points of support and your areas of progress to optimize your personal time management. A virtual class a few weeks after the classroom training allows you to concretely transpose the 6 levers of time management to the collective success of your team. This training provides proven methods and tools to restore first place to your priorities and those of your team.

Who is this training for ?

Training objectives

Use your time according to your priorities and those of your team.
Anticipate and plan your activities by focusing on the essential.
Optimize your managerial time to strengthen the autonomy of the team and delegate effectively.
Put establish an effective personal and collective organization on a daily basis.

Training program

Align your time management and that of the team with your priorities

• Clarify your role as manager and your room for maneuver to optimize your time and that of your team.
• Share your personal vision of the team's mission to give meaning to priorities of each person.
• Identify activities with high added value for oneself and for the team.
• Move from the time suffered to the time chosen: distinguishing urgency and importance, and building its priority matrix.
• Scenario Collective exercise: produce a deliverable in a limited time in the context of requests.

Master the art of effective personal organization

• Identify the classic pitfalls of time management and train yourself to spot the manifestations of your personal time imps.
• Organize your schedule in a realistic and balanced way by relying on the 6 levers of time management: priorities, choices, planning, energy, focus, relationships.
• Apply the 'LIMITER' method to do the essentials every day during periods of overload of activity .
• Treat emergencies and unforeseen events with discernment. Scenario Challenge: successfully organize Gontran's hectic day Reality TV game: 'Limit your working time!'.

Optimize your team management time and resolve manager time issues

• Delegate effectively for yourself and for the employee.
• Manage your availability to the team - and others! - without giving up your personal concentration.
• Manage the manager's workload.
• Optimize time for strategic thinking and substantive files to produce quality creative results with less effort.
• Optimize collective time: circulation of information, meetings and decision-making, working methods.
• Scenario Role play.
• Resolution of concrete cases in sub- groups.

Description

The techniques and tools for better communicating with professional circles are numerous and yet they are not enough to quickly get in touch with people with very different personalities. This Process Com ® training provides operational means to better understand yourself, better understand others and adapt your communication to develop and maintain an effective professional relationship.

Who is this training for ?

Training objectives

Better understand your own functioning and that of others to develop a caring approach towards yourself and your interlocutors.
Adapt your communication to the profile of your interlocutors to strengthen the effectiveness of the relationship.
Anticipate and manage behaviors under stress to restore effective communication in tense situations.

Training program

Better understand your own operation and that of others thanks to Process Com ®

• Identify your personality profile and analyze the impact of its functioning on relationships with others.
• Understand the way other profiles operate to develop a caring approach.
• Training to identify a person's basic vocabulary

Adapt your communication according to the Process Com ® profile of your interlocutors

• Develop your flexibility by activating all parts of your personality.
• Recognize and adopt the 'language' of others to better understand them and be better understood.
• Nurture the psychological needs of those around you to mobilize everyone and develop a productive relationship.
• Identify your own essential needs to learn to recharge your batteries and develop your availability to others.
• Multiple micro-training scenario: adapt your message according to the personality type of your interlocutor.

Anticipate and manage stressful situations with Process Com ®

• Identify the first signs of stress to act before the situation worsens.
• Identify the sources of stress for yourself and for your interlocutor.
• Adapt his communication and his behavior to restore effective communication.
• Scenario Role play: restore positive communication with an interlocutor under stress

Define an effective communication strategy with your professional entourage

• Factually identify the personality profile of your colleagues.
• Revisit how to communicate with them in everyday professional situations.
• Anticipate stressful situations recurring and define an effective communication strategy to overcome them.
• Scenarios Workshops and simulations based on real cases of participants.
• Experiment: the personalized gift
• To learn more about remote activities A video 'What's the problem?'.
• Two training modules: 'Process Com©: adapt your communication to the profile of your people interlocutors'; 'Process Com®: reacting in a stressful situation'.
• Evaluation of the transfer of acquired knowledge to validate the implementation in a work situation

Description

Highlighting your experience, your know-how, your network, or even your particularities, your assets or your resources allows you to make a difference and be noticed. You still need to have identified them and learned how to promote them. However, it is difficult to have a fair perception of one's image. Understanding the marketing approach and exploiting all its subtleties to apply it to oneself allows you to position yourself and identify your areas of personal and professional progress, to find and fully occupy your place.

Who is this training for ?

Training objectives

Carry out your personal audit, define your winning strategy in the short and medium term, build your personal action plan.
Highlight your qualities to be more effective in your role.

Training program

Réaliser l'audit de son image

• Évaluer de manière objective son image : image perçue par les autres / image souhaitée.
• Identifier sa plateforme de marque (ses caractéristiques, ses spécificités, son ambition, sa vision, ses valeurs, le ton de sa communication …), sa raison d'être et ses pistes d'évolution, à l'aide de la démarche marketing.
• Établir le bilan de sa situation et des pistes d'actions en utilisant le SWOT.

Mettre en place son "plan marketing d'image"

• Définir ses objectifs personnels et professionnels.
• Déterminer son projet de mise en visibilité ou d’évolution professionnelle.
• Définir les stratégies gagnantes à mettre en place.
• Identifier et mettre en œuvre les moyens adaptés et les réseaux sur lesquels s'appuyer.

Savoir parler de soi à l'écrit et à l'oral

• Soigner sa communication, y compris digitale.
• Préparer son elevator pitch.
• Rédiger, présenter et diffuser son meilleur profil.

Description

Managing priorities and controlling deadlines are essential skills for your efficiency and success. The “Basics of time management” training allows you to clarify your professional priorities and provides you with proven methods and tools to better anticipate and organize yourself on a daily basis, taking into account your personal functioning.

Who is this training for ?

Training objectives

Use your time according to your priorities.
Anticipate and plan your activities by focusing on the essentials. Establish an effective organization on a daily basis.
Use communication and organizational tools appropriately.

Training program

Putting time at the service of your priorities

• Define your objectives and identify your room for maneuver to manage your time.
• Clarify the priorities of your mission by integrating the expectations of your professional partners.
• Identify activities with high added value.
• Move from time spent to time chosen: distinguishing urgency and importance, and building your priority matrix.
• Scenario Collective exercise: produce. a deliverable in a limited time in the context of requests.
• Guided personal reflection, group confrontation

Mastering the art of effective organization

• Identify the classic pitfalls of time management and train yourself to spot your personal time imps.
• Organize your schedule in a realistic and balanced way with the 6 levers of time management 'efficiency: the lever of priorities; the lever of planning; the lever of focus; the lever of relationships. ' to do the essentials in times of overload of activity.
• Treat emergencies and unforeseen events with discernment and realism.
• Protect yourself from excessive demands while remaining diplomatic and flexible.
• Scenario Challenge: successfully organize Gontran's eventful day.
• Reality TV game: 'The ToDo List' Observation of the weather imps in a real situation

Effectively use communication and organizational tools

• Organize your email and folders taking into account your priorities.
• Apply the CAP method to manage incoming email flows.
• Use templates list of tasks' according to their purpose.
• Scenario Forum of tools and good practices.
• Challenge 'the 3 juries': anticipate the implementation of management changes. time to return to the professional environment

Certification

• Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
• To find out more about remote activities A video 'The Commercial Pitch'. A training module 'Freeing yourself from work overload'.
• An e-learning module 'Time management: knowing how to say no to unwelcome requests' .

Description

In the current context, decision-making ability is an increasingly prized talent. The speed and relevance of decisions constitute a major challenge: it involves making choices while managing a significant level of uncertainty. The 'Keys and tools for decision-making' training provides you with an operational methodology and numerous tools to make effective decisions whatever the context of your decision-making.

Who is this training for ?

Training objectives

Take ownership of the decision-making process to act wisely.
Practice decision-making using various analysis and creativity methods and tools.
Manage the rational and emotional dimensions of the decision.

Training program

Before the face-to-face

• A video, a self-diagnosis.

Decide to decide! Listen to your intuition to decide to decide. Identify the legitimate people to make the decision.

• Trigger a 'go' decision process.

Set a positive goal Use powerful questioning to clarify a confusing issue.

• Break down complex decisions.
• Delimit your decision-making power.
• Define a concrete, realistic and positive objective.

Explore solutions

• Explore solutions widely in a group with the brainstorming technique.
• Free creative thinking with the mind map.
• Get out of blockages and go beyond obvious solutions with specific creativity techniques.

Choose a solution

• Identify cognitive biases that risk distorting the decision.
• Weigh the 'change nothing' option.
• Define decision criteria.
• Compare and combine solutions to arrive at a satisfactory choice.

Turn decision into action

• Create an emotional trigger to manage resistance to risk-taking and move from the solution to the decision.
• Use a powerful method to imagine the action plan.
• Formalize the action plan in concrete terms.

After face-to-face, implementation in a work situation

• A strengthening program to practice daily for weeks.
• To learn more about remote activities A video 'Effective decision making'.

Description

Reading quickly is not enough to process information. You must know how to clearly define your reading objective and develop the best suited strategy to achieve it. Optimizing your reading time means being able to understand better in order to better synthesize information. This speed reading training combines pleasure and performance.

Who is this training for ?

Training objectives

Accelerate your reading speed.
Increase your concentration.
Choose the appropriate reading strategy.
Master and easily find information.
Memorize what is really useful.
Save time.

Training program

Which reader are you?

• Diagnose your strengths and weaknesses. At what speed do you currently read?
• Scenario Reading speed test from the start of the training in order to measure your progress throughout it.

Accelerate your reading speed

• Identify the obstacles to speed and release them: avoid backtracking, eliminate subvocalization.
• Develop physical reading skills.
• Use the speed reading techniques: practice.
• Scenario Training for reading speed gallops

Choose a strategy adapted to your reading needs

• Swimming to quickly read a stack of documents.
• Spotting to find specific information.
• Skimming: grasping the essentials to synthesize it.
• Deepening: analyzing; memorizing

Process reading material effectively

• Adapt your new reading methods to documents, press articles, your messaging.
• Hovering, spotting, skimming: mastering the different methods of rapid reading thanks to practical exercises. At each key stage of the training, reading speed gallops training exercises allow you to measure your progress
• Throughout the training. will know how to choose your appropriate reading strategy.
• Concrete contributions followed by exercises will allow you to broaden your field of vision
• Concrete rapid reading tools will allow you to gain experience. time in your daily life.
• This training is a great success with our customers by applying François Richaudeau's rapid reading method
• Evaluation of the transfer of knowledge to validate the implementation. work in a work situation

Description

This certifying training is eligible for the OFPPT because it is backed by Partial Certification 3: Managing your time and priorities, within the overall certification: Management of change and transformation. OFPPT code: 236823. As part of funding for training by the OFPPT (see 'Funding' tab), passing the remote certification exam is required (without passing the condition). The exam is accessible upon completion of the in-person session. Managing priorities and controlling deadlines are essential skills for your efficiency and success. Time management methods and tools are necessary to allow you to anticipate and organize yourself on a daily basis. However, our success in applying time management methods and tools depends heavily on our inner functioning and our way of perceiving time. The 'Time management and priority management' training gives a large place to the personal and relational dimensions of time. It allows you to adopt proven methods and tools while taking into account your context and your own functioning. It helps you find a personal balance between professional and private life, and to take into account the management of your energy when managing your time.

Who is this training for ?

Training objectives

Use your time according to your priorities.
Anticipate and plan your activities by focusing on the essential.
Implement an effective personal organization on a daily basis.
Relevantly use communication and organizational tools.
Act on relational time to save time collectively.
Manage your personal energy to optimize your efficiency over time.

Training program

Putting time at the service of your priorities

• Define your objectives and identify your room for maneuver to manage your time according to your personal and professional priorities.
• Clarify the priorities of your mission, integrating the expectations of your professional partners and your personal values.
• Identify your high added-value activities.
• Move from time spent to time chosen: distinguishing urgency and importance, and building your priority matrix.

Mastering the art of effective organization

• Identify the classic pitfalls of time management and train yourself to spot the manifestations of your personal time imps.
• Organize your schedule in a realistic and balanced way by relying on the 6 levers of efficiency: priorities, choices, planning, energy, focus, relationships.
• Apply the 'LIMITER' method to do the essentials every day without sacrificing your personal time.
• Exploit the potential of your tools (messaging, diary, smartphone), without being subjected to them.
• Scenario Challenge: organize Gontran's eventful day -

Act on the relationship to save time collectively

• Protect yourself from excessive requests and emergencies from others by remaining diplomatic, identifying your margins for negotiation.
• Proposing a new approach to an interlocutor who disrupts your effectiveness.
• Make a request in an admissible and motivating manner.

Manage your time and energy to be effective over time

• Optimize the production of background files to provide a quality creative result with less effort.
• Strengthen your energy on a daily basis.
• Limit the impact of your imps of time.
• Manage your chronostress in the event of overload of activity.
• Find a satisfactory balance between professional and personal life.
• Scenario Self-managed workshops with team energy level measurement.

Description

Note-taking must be carried out well to guarantee an effective and quickly written report. During this note-writing training, master the tricks of successful note-taking and effective reporting.

Who is this training for ?

Training objectives

Prepare your note-taking: material and intellectual preparation.
Take useful notes.
Save time by exercising your ability to synthesize.
Know how to highlight important information.
Apply communication techniques that make you accountable made quick to read.
Make you want to read your summary notes: involve your readers.

Training program

Before the face-to-face

• A self-diagnosis to take stock of your practices and identify initial avenues of action.

Note-taking techniques

• Overview of the different techniques.
• The essential questions to prepare yourself to take notes.
• Toolbox of methods and techniques to win time.
• Sorting useful information.

The feedback

• Questions to ask yourself to write an effective report.
• Methods to perfect your report.
• A single report for different recipients: techniques to satisfy everyone.
• The summary note or the report.

Questions to ask yourself to select important information

• From the main thread to the choice of plan: the fluidity of a written document.
• How to be impactful from the start? The secret of catchy titles.
• Reader in a hurry or picky reader: the art of highlighting important information.

After face-to-face, implementation in a work situation

• One challenge per week for weeks.

Description

Meetings are recurring times of discussion, essential in company life but sometimes unproductive. It is not always easy to express yourself, to be listened to and to get your messages across. These 2 days of training offer you simple tools and practical methods to help you better assert yourself as a participant.

Who is this training for ?

Training objectives

Stand out in an exchange.
Dare to intervene in a debate.
State a point of view immediately.
Develop your idea in different ways.

Training program

Implement behaviors that allow you to express yourself in meetings Be calm and firm to invite silence.

• Adopt a calm and determined voice to make yourself heard.
• Look honestly to make yourself heard.

Learn the techniques to make yourself heard easily. Formulas to show your agreement or support.

• Preambles to express a different idea.
• State your opinion clearly.

Be clear and concise in your expression Take notes effectively to better prepare your intervention.

• Make short sentences and dare to state your point of view.
• Adapt your words to suit the other.

Stay focus

• Stay focused.
• Know how to stop.
• Know how to develop your idea in different ways.

Dealing with people who speak loudly, speak a lot, speak well... Listen and understand the other's point of view.

• Say stop with words and gestures.
• Value what others say.
• Find the right tone of response.
• Identify attempts at destabilization.

Be co-responsible for the productivity of the group and the meeting Highlight progress points.

• Be silent and listen without judging a priori.
• Construct and formulate the synthesis in stages.

Remote activity

• To illustrate a contribution of knowledge: a video 'Different plans to structure a presentation'.

Description

Speech is a continuous and essential activity in our professional life. However, we do not know what it is and how it works. You are determined to make your speech lively and captivating, to arouse listening and interest and to increase exchanges with the audience. You now want to generate involvement and energy from your interlocutors to communicate better. This training is therefore designed for you...

Who is this training for ?

Training objectives

Affirm your presence during your oral interventions.
Express yourself with energy and pleasure.
Gain authenticity.
Interest the audience.

Training program

Become aware of yourself, through your words: '

• What I do when I speak' The essential functions of speech: sensory; motor; emotional; intellectual.
• The mechanisms of spoken language: the basic combination; the variation of verbal flow; the articulatory gesture; the organization of spoken sequences.
• The principles of 'right speech'.
• And me? sound; send the tonic.

Develop your presence and your energy: become an actor in your relationships with others

• Build your confidence based on your feelings.
• Establish your natural authority.
• Commit yourself entirely to your speaking skills to deliver authentic communication.

Be fair in your word.

• Transform automatic speech into lived speech.
• Find the right rhythm, the right tone and the right attitude.
• Move from the issue to the game: overcome your inhibitions.

Encourage action: inspire and interest the audience

• Encourage listening and attention while experiencing pleasure: the articulatory gesture.
• Give energy to the group through invigorating communication.

After face-to-face, implementation in a work situation

• Advice and tips every week for weeks.
• To find out more about remote activities To share feedback at the end of your training: a virtual class.

Description

Are you ready to take your speaking skills to the next level—fast? This intensive public speaking training offers personalized coaching tailored to your needs. Over the course of 5 workshops, you’ll work with 4 dedicated professionals:

• A voice expert to improve your diction and strengthen your vocal presence.
• An actor to help you overcome stage fright and command attention.
• Two public speaking coaches to assist you in structuring your presentations and speaking confidently without relying on notes.
• An image coach who will create a personalized “image passport” to enhance your body language and style.

Who is this training for ?

Training objectives

• Master the art of public speaking
  
• Identify your strengths and areas for improvement: “Assessment and Grand Oral” workshop
  
• Enhance your image and assert your personal style: “Style and Attitude” workshop
  
• Craft a clear, impactful message: “Structure and Method” workshop
  
• Build confidence in your delivery: “Video Coaching” workshop
  
• Align your speech, behavior, and image: “Voice and Diction” workshop
  

Training program

Evaluate your personal means of expression: strengthen your strengths and work on your weaknesses

• Complete a personalized assessment.
• Highlight your strengths and hidden talents.
• Identify areas for improvement.
• During the "Assessment and Grand Oral" workshop, the trainer will guide you to make the most of the following workshops.

Projecting a Confident Image and Personal Style

• Understand how others perceive you versus how you perceive yourself.
• Identify and embrace a style that reflects who you are.
• What colors, cuts, and materials best suit you?
• The "Image & Style" workshop offers tailored advice to help you express your authentic self with confidence.

Crafting a Powerful Message

• Define your objective clearly.
• Analyze the context, understand your audience, and address key challenges.
• Use the right tone, structure, and vocabulary.
• Close your message with clarity and strength.
• In the "Message Structuring & Communication Strategy" workshop, you'll learn proven techniques used by professional speakers to design effective presentations.

Building Confidence in Public Speaking

• Manage emotions before and during your performance.
• Own your space and harness your energy.
• Sharpen your awareness of both the audience and the dynamics of the room.
• The "Stage Presence & Performance Anxiety" workshop equips you with practical tools to overcome nervousness and develop a strong, grounded presence.

Turning Your Voice into a Powerful Tool

• Discover the natural tone and strength of your voice.
• Understand and expand your vocal range.
• Explore vocal techniques and diction exercises to enhance clarity and expressiveness.
• In the "Voice & Diction" workshop, you'll practice using your voice as a dynamic and influential asset in public speaking.

Certification

• Your abilities will be evaluated through an online test including real-life scenarios (approx. 40 minutes).
• Looking for additional resources? A video guide is available: “Prepare and tailor your message for successful public presentations.”

Description

To achieve its goal, an email must clear four hurdles: it must be opened, read to the end, understood and acted upon. A journey strewn with pitfalls that not all emails succeed in. During this training, we will invite you to discover and experiment with the secrets of effective emails.

Who is this training for ?

Training objectives

Save time and efficiency in writing emails.
Get quick feedback on your messages.
Gain summary.

Training program

Save time by being methodical

• Take into account the potential risks of communicating by e-mail.
• Choose when and why to prefer or abandon e-mail.
• Be aware clear with the objective pursued in writing.
• Be attentive to the choice of recipients according to the objective.

Structure the email

• Differentiate the structure of the e-mail from that of the letter.
• Adopt the inverted pyramid construction.

Formulate an effective object

• Choose a precise and impactful subject to hold the reader's attention.
• Apply the rules for formulating an effective subject.

Write compelling messages Start emails in a way that makes you want to read the rest of the message. Write short, easy-to-understand sentences.

• Find the right word.
• Know the words and expressions to avoid.
• Reread from the point of view of the recipient.

Demonstrate 'cyber-courtesy' Avoid the pitfalls of cyber-communication.

• Use the correct introduction, conclusion and politeness formulas.

Take care of the formatting

• Ensure readability.
• Organize the message in clear and concise paragraphs.
• Optimize the sending of attachments: pdf, winzip, html, the use of FTP servers.

Description

This certification training is eligible for the OFPPT because it is backed by Partial Certification 7: Communicate with greater impact, within the overall certification: Management of change and transformation. OFPPT code: 236823 As part of training funding from the OFPPT, taking the remote certification exam is required (without passing the condition). The exam is accessible upon completion of the in-person session.

Who is this training for ?

Training objectives

Gain impact in your oral presentations.
Structure a synthetic and impactful message.
Expand your communicator palette.
Harmonize speech, behavior and image of the company.
Affirm your leadership.
Be innovative in the choice of media.

Training program

332Putting yourself on the stage and strengthening your speaking skills

• days in indoor training Making yourself heard and understood: Breathe.
• Strengthen your diction.
• Vary your rhythm, your flow.
• Watch your audience.
• Mobilize your energy and harmonize your movements on stage: Capture the audience's attention through your presence.
• Expand your creativity through improvisation: Be comfortable in all circumstances.
• Bounce back. ..

Succeed in your communication and excel in your presentations Define your communicator strategy and analyze the communication situation: Put yourself in a helicopter position for a better analysis of the situation.

• Identify your audience to adapt your language: Who are they? What are they expecting? What should they remember? Qualify the expectations of the audience to be congruent: Be in tune with the message to be delivered pass and the audience.
• Take the measure of the preparation of the intervention: Structure and illustrate your presentation.
• Speak without notes.
• Manage your presentation with ease for winning communication: Respect your speaking time.

Certification Assessment of skills to be certified via an online questionnaire incorporating role-playing scenarios (40 minutes). 1 e-learning module of 30' Avoiding trick questions in meetings Dealing with situations where speaking is difficult. S

• Choose the right reformulation technique.
• Answer the questions.
• Develop your thinking skills.

Description

You write emails to transmit information, give instructions or request information and you would like to have the right and precise word. Do you write summaries from voluminous documents and meeting minutes and you are not always sure that you are delivering the essential information? In 2 days, you will acquire communication techniques to write short, clearly and effectively.

Who is this training for ?

Training objectives

Send a message, information in a short way.
Structure your writing.
Avoid the pitfalls of a short message (lack of information, interpretation, ambiguity).
Make your information easier to read.
Understand the techniques note-taking.
Acquire writing methods to find the right word.

Description

This certifying training is eligible for the OFPPT because it is backed by Partial Certification 7: Communicate with greater impact, within the overall certification: Management of change and transformation. OFPPT code: 236823. As part of funding for training by the OFPPT (see 'Funding' tab), passing the remote certification exam is required (without passing the condition). The exam is accessible upon completion of the in-person session. Making exchanges faster and more efficient is a challenge for you and for the company today. Everyone is faced with the difficulty of being synthetic in front of their hierarchy or in front of their colleagues. This training, thanks to a simple methodology based on 4 fundamental tools, will allow you to more quickly identify the information needs of your interlocutors and to organize your expression in a more relevant way.

Who is this training for ?

Training objectives

Deliver your message(s) in a concise and impactful manner.
Gain clarity in your oral communication.

Training program

Collect information

• Take helpful notes: the mental or heuristic map; matrices ...
• Organize your ideas and/or the information collected: take a step back.

Analyze the situation

• Define the objective of your interlocutor or your audience.
• Determine your own objective. Focus on the essential: align the objectives; adapt your language to your audience.
• Sorting key information: choosing the right plan for your intervention

Structuring the speech

• Get in shape using 'smart bristol'.
• Adapt your speech to the allotted time: choose the right keywords to support your speech; conclude your speech effectively .

Adopt appropriate behavior

• Locate your style to easily find the right benchmarks.
• Have a dynamic posture: put rhythm in your voice; be congruent with the message delivered.
• The 3R rule: listen to questions to better answer, therefore: Breathe... answer precisely.
• Reformulate in a synthetic way to be understood: stay focused on your main message.
• Dealing with an unexpected question: exploiting the non-verbal dimension.
• Smart plans: keys to a quick and concise response.
• Adaptation of tools through numerous situations.
• Everyone benefits from personalized advice from the trainer, and leaves with a complete toolbox.

Certification

• Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
• To find out more about remote activities A video 'We've tried everything! '.

Description

Your presentations do not have the expected impact, without your supports you feel helpless: STOP! Become master of the game again by putting your supports back in their place; that they are an aid to understanding, memorization, decision-making... an incitement to action. But don't forget: you are the master of the game! Your supports do not exist without you, and vice versa...

Who is this training for ?

Training objectives

Build a dynamic visual presentation
Anticipate and adapt to audiences, time constraints, questions
Strengthen your presence as a speaker
Stay in control of your presentation

Training program

Energize your presentation

• Clarify your focus and your message.
• Develop a dynamic path.
• Distinguish the information to be projected from that to be put in reserve.
• Rely on the particularities of visual cognition.

Choose the appropriate formatting

• Structure the PowerPoint document effectively.
• Facilitate understanding with simple and clear slides.
• Transform the essence of the message into a graphic representation, diagram, image. ..
• Respect the typographical rules specific to visual media

Anticipate constraints and hazards Deal with the unexpected.

• Be flexible in your presentation and control hazards.
• Manage time and anticipate variations in the time allocated.
• Interact with different audiences.
• Produce different media from the same PowerPoint document.

Manage your presentation with ease to increase its impact

• Remain in control of your presentation. Encourage listening.
• Facilitate understanding and memorization.
• Suspend the projection if necessary, without losing the thread.
• Use postures, gestures and voice to increase your impact.
• Learn public speaking techniques.
• To find out more about remote activities To illustrate the contribution of knowledge: two videos 'Creating impactful visuals' and 'Creating impactful visual support'.
• Everyone is invited to come with a presentation, and will benefit from personalized advice. ,
• Evaluation of the transfer of acquired knowledge to validate implementation in a work situation

Description

You belong to a multi-site company, manage projects bringing together stakeholders located in different locations, collaborate with dispersed or nomadic teams... You have probably already organized conference calls or videoconferences but you lack experience to optimize them. The 'Successful remote meetings' training is intended to help you effectively manage this very specific type of meeting.

Who is this training for ?

Training objectives

Choose the format of your remote meetings
Prepare your meetings remotely to optimize their effectiveness
Exploit the wealth of the group even without seeing each other, encourage participation and mobilize attention from a distance
Lead the group towards the objective in a short time

Training program

Before the face-to-face

• A video, a self-diagnosis, a first exercise.

Optimize remote meeting conditions

• Choose the format of the remote meeting and optimize the technical conditions.
• Identify suitable or risky meeting types.
• Find solutions to classic problems .

Prepare your remote meeting specifically

• Define an objective that can be achieved in a short time.
• Mobilize participants in advance using simple digital tools.
• Structure the meeting dynamically to maintain the 'attention.
• Plan the modalities of speaking and decision-making.

Exploit the wealth of the group even without seeing each other

• Introduce the meeting in a friendly and clear manner on the objective and modalities of the meeting.
• Know how to get everyone to speak, challenge, question.
• Boost your sound listen, organize your note-taking.
• Promote interventions.
• Promote cooperative work by integrating all points of view in a constructive manner.
• Dare to interrupt , bounce back, circulate the word, synthesize.

Lead the group towards the objective in a short time

• Focus the group's energy towards the objective.
• Manage digressions in a diplomatic and determined manner.
• Use the report to decide and facilitate the follow up.

After face-to-face, implementation in a work situation

• An e-learning module, a virtual class and a reinforcement program for weeks to practice good practices for remote meetings on a daily basis.
• To find out more about the activities remotely To practice on topics covered in training: a video 'Leading a remote meeting'; an e-learning module 'Leading your meetings remotely';

Description

Certain meetings are crucial to move a project forward, resolve a situation, or make a delicate decision. The pressure generated by the importance of operational issues combines with the complexity of relational issues between participants who have divergent interests. In this type of context, traditional leadership skills are not enough to move the group towards the objective. A more strategic approach to the meeting is essential to anticipate reactions and encourage joint work. The 'Successful strategic meeting' training provides analysis tools, a method and effective practices to achieve your objectives in this type of situation.

Who is this training for ?

Training objectives

Use a specific methodology to prepare for a strategy meeting
Hone your diplomatic skills to lead a meeting with strong relational issues
Manage the decision-making process, from its development as a group to the implementation of the action plan

Training program

Before the face-to-face

• A video, a self-diagnosis.

Analyze the issues of the strategic meeting Evaluate the operational, relational and personal issues. Assess the maturity of the actors with regard to the decision-making process.

• Take into account the logic of direct or indirect actors: analyze their issues; anticipate personal strategies; identify powers; define your influence strategy.

Develop your strategy before the meeting Define a realistic meeting objective by integrating data from the strategic analysis. Choose your moderator posture.

• Choose facilitation techniques that promote constructive behavior.
• Involve the contributors to the meeting as early as possible.
• Meet the key players before the meeting to involve allies and reduce the influence of opponents.

Lead the strategic meeting as a diplomat

• Assert your leadership and instill a dynamic of cooperation from the introduction.
• Encourage everyone's expression.
• Manage objections and oppositions constructively.
• Regulate possible slippage.
• Manage conflicts of interest.

Obtain commitment to implement decisions

• Promote decision-making.
• Transform decisions into actions and anticipate follow-up.
• Involve invisible actors.

After face-to-face, implementation in a work situation

• Training modules and one challenge per week for weeks.
• To find out more about remote activities An 'Effective decision-making' video.
• Two training modules: 'Handling “Level” objections; 'Handling “Level” objections.

Description

Whatever your job, expressing yourself clearly orally is necessary. Regularly, you must: present the results of your team; express your point of view and take into account those of others; enhance your activity, your business, etc.; promote a project; share your constraints… However, you view these exercises with apprehension: you are not comfortable, you fear “the white”; you do not feel confident during your performances and do not perceive their impact. You have decided today to perfect your speaking in all circumstances: this public speaking training is made for you.

Who is this training for ?

Training objectives

Overcome stage fright.
Speak unexpectedly.
Express your ideas clearly.
Manage your speaking time.
Gain clarity.
Focus on your audience.
Use effective presentation techniques.
Adopt effective behavior in discussions.
Assert yourself in your interventions.
Speak without reading your notes.

Training program

Getting to know yourself better orally: the essential prerequisite

• Tame your stage fright: no longer suffer from it, know how to use it.
• Better understand your qualities and areas for improvement thanks to the video.

Self-image: instructions for use

• Capitalize your personal assets to develop your confidence and authenticity.
• Match the image you wish to project with the image perceived by others.

Preparing for public speaking

• Free yourself from psychological inhibitions and physical tensions to be present.
• Work on your voice, your gestures, your gaze, your breathing, silences.

Clearly structure your intervention

• Identify the characteristics and expectations of your audience to adapt your message.
• Objectively analyze the context in which each person intervenes. Organize your ideas.

Strengthen your listening and adaptation skills

• Decode the true message of your interlocutor.
• Practice the art of questioning and reformulation for constructive communication.

Discover the pitfalls of communication to avoid them

• Spot the pitfalls of questions.
• Identify what is behind the words.

Be assertive in your interventions

• Establish your presence.
• Develop your sense of repartee.

Description

By registering for this training, you benefit from access to Projet Voltaire and the Voltaire Certificate (see below). The Voltaire Certificate is registered in the inventory and eligible for OFPPT for all employees and job seekers. OFPPT code: 237292. The Skills Campus training which prepares for the Certificate can also be covered as part of a common OFPPT file. The Certificate must be taken within three months following the end of the Skills Campus training, in one of the many approved centers (http://www.certificat-voltaire.fr). Who has never had a doubt about a grammar or spelling rule, a doubt which, too often, creates anxiety when writing? Designed in a fun, calming, simple and effective spirit, this training offers the means to come to terms with spelling and grammar to improve your written French. By registering for this training, you benefit from access to Projet Voltaire, and to Voltaire certification. (See below) Evaluate your level of spelling knowledge.

Who is this training for ?

Training objectives

Review the fundamental rules of grammar, spelling and conjugation
Practice applying the rules consistently
Write all your writing with greater confidence and ease

Training program

Review the usual spelling When to use the cedilla?

• The use of accents. The plural of simple nouns.
• The agreement of qualifying adjectives, adjectives of color.

Review and apply the main grammar rules

• Verb groups. The main conjugations to know and their characteristics.
• Direct and indirect object complements.

Improve your writing, punctuate, learn to reread yourself

• Punctuation marks and capital letters.
• The structure of a text and the plan.
• Rereading and spotting mistakes in one's writing.
• Scenario Throughout the training, everyone learns the grammar rules using exercises.
• The exercises are fun and adapted to each person's pace.
• This training is led by teachers who are experts in the French language.

Deepen, train and complete indoor training

• Access to the Voltaire Project, online personalized spelling refresher service.
• Voltaire Project offers you a personalized online refresher program, targeted to your difficulties and tailored to your needs. your pace.
• Voltaire Project is deployed in more than thirty university establishments, and designed with the world spelling champion.
• The Voltaire certification, lasting 2h30, gives rise to a score between 1 and 1,000 which can be valued on a CV.
• Evaluation of the transfer of acquired knowledge to validate implementation in a work situation

Description

By registering for this training, you benefit from access to Projet Voltaire and the Voltaire Certificate (see below). The Voltaire Certificate is registered in the inventory and eligible for OFPPT for all employees and job seekers. OFPPT code: 237292. The Skills Campus training which prepares for the Certificate can also be covered as part of a common OFPPT file. The Certificate must be taken within three months following the end of the Skills Campus training, in one of the many approved centers (http://www.certificat-voltaire.fr). Spelling, grammar and conjugation are sometimes obstacles to our writing. Used well, they are nevertheless powerful communication tools which will allow us to nuance our words. To take the freedom to use them as you want, and not as you can, it is sometimes enough to have relevant questioning reflexes, mnemonic-technical means, tips and tricks, a toolbox. This level 2 training is designed in a spirit of play and discovery. Evaluate your level of spelling knowledge.

Who is this training for ?

Training objectives

Avoid barbarism and confusion of words
Review grammar terminology
Apply the rules for past participles
Recognize exceptions
Memorize the conjugation table
Review the rules for plurals: compound words; possessive adjectives ; colors; exceptions
Trust yourself more to correct your mistakes

Training program

Before the face-to-face

• A self-diagnosis to situate yourself.

Review the fundamentals Review grammatical terminology: what is an auxiliary; a participle; an infinitive; a pronominal? Review words and expressions that cause confusion and barbarism. Be comfortable with plural nouns

• Acquire a method for properly agreeing your past participle.
• Train intensively so that agreements become a reflex.
• Handle exceptions calmly.
• Scenario Agree on the different agreements.

Combine wisely

• Juggle with the indicative tenses and the concordance of tenses.
• Avoid the confusion of the conditional and the future, the indicative and the subjunctive.
• Distinguish the groups of verbs to avoid common errors.
• Review the particularity of the th group.
• Scenario Learn effective tense concordance methods.

3How to deal with difficulties Discover tips and tricks.

• Learn to simplify your sentences.
• Reread carefully.
• Scenario Tips and tricks for overcoming difficulties.

After face-to-face, implementation in a work situation

• Advice every week to implement your action plan and access to the Voltaire project.

Description

Today, in the company, you are increasingly asked to present your projects, transmit information or pass it on to your hierarchy. Interface in your organization, you are at the heart of exchanges. Beyond the expertise associated with your role, communication plays a determining role in your professional success. In this context, this oral expression training is adapted to your needs.

Who is this training for ?

Training objectives

• Present and structure your ideas according to the objective pursued
  
• Exchange with ease
  
• Gain clarity in your oral communication
  
• Attract, surprise and conquer your audience
  
• Take your place as a speaker
  

Training program

Maximizing your chances of successful public speaking

• Overcoming stage fright.
• Building self-confidence to fully own your speaking space.
• Aligning voice, gestures, posture, and eye contact with your message.
• Using silence as a powerful communication tool.Practical workshop: training using theatre-based techniques.

Presenting your ideas clearly and effectively

• Organizing your thoughts in a logical flow.
• Defining a clear objective to stay focused.
• Structuring your message for greater impact.
• Crafting a presentation that is both effective and audience-appropriate.
• Practical exercise: using tools like the “magic lantern” and the “smart cue card”.

Creating genuine dialogue

• Understanding the fundamentals of communication.
• Leveraging and valuing group dynamics.
• Encouraging and guiding audience participation.
• Conveying ideas through listening, rephrasing, and asking the right questions.
• Practical exercise: small-group workshop focused on active listening skills.

Turning your audience into an ally

• Building awareness of group dynamics and adapting your message accordingly.
• Capturing and sustaining interest—with or without visual aids.
• Responding with agility through improvisation.
• Knowing how to deliver a strong and effective conclusion.
• Practical session: recorded presentations and video feedback.

Description

In the professional world, everyone is required to collaborate with various interlocutors of different status or expertise: colleagues from the same department, other departments, service providers, etc. In this network of transversal relationships, where everyone has their own objectives and constraints, stimulating collective efficiency is a talent that allows us to carry out our mission and create value for the organization and its customers. The 'Working together' training provides practical methods and tools to develop collective effectiveness with our professional partners. It provides the keys to overcoming blockages and moving projects forward.

Who is this training for ?

Training objectives

Promote the involvement of colleagues and professional partners to achieve objectives
Focus collective energy on producing a concrete result
Resolve difficulties constructively and effectively to consolidate the relationship and move projects forward

Training program

Before the face-to-face

• A video, a self-diagnosis, a very short first experiment.

Communicate to stimulate collective effectiveness Develop the 5 qualities of the 'collective facilitator'. Give and receive constructive feedback.

• Receive clumsy criticism constructively.
• Propose a new, more efficient way of working.

Commit realistically Estimate the work to be done to meet the need. Distribute the work fairly, taking into account everyone's needs and constraints. Negotiate win/win to move projects forward without generating stress.

• Propose concerted arbitration in the event of a blockage.

Lead productive work meetings Define a concrete and realistic meeting objective.

• Value everyone's comments, even if expressed in a negative way.
• Focus the group's energy towards the objective and the concrete realization of actions after the meeting.

After face-to-face, implementation in a work situation

• Two training modules and a reinforcement program to practice daily for weeks.
• To learn more about remote activities A video 'Giving positive and constructive feedback'.
• Two training modules: 'Give positive and constructive feedback'; 'Practice active listening'.

Description

Voice is the relational tool par excellence. Using your voice to its fullest means being with others by communicating your message effectively. However, you don't like your voice, you speak too quickly or monotonously, you are hard to hear and you often have to repeat. Your voice tires quickly and deteriorates, your tone and your diction do not support your speech and do not attract the attention of your audience. However, your voice is a means of communication that needs to be worked on and developed to give more power to your opinion.

Who is this training for ?

Training objectives

Become aware of your vocal capital and your unsuspected abilities
Consciously use your voice as a tool (form) and modulate it according to the message to be conveyed (content)
Managing your voice in difficult conditions: stress; long-term interventions
Speak correctly and be congruent
Develop your presence and impact through your voice and diction
Make your voice an asset of your personality

Training program

Before the face-to-face

• A self-diagnosis to prepare yourself.

Become aware and aware of your voice

• Identify the characteristics of your voice through a personalized vocal diagnosis.
• Hear yourself.
• Identify timbre, pitch, tessitura.

Build and develop your vocal instrument Discover your main instrument: the body.

• Release parasitic, invisible and harmful tensions.
• Breathe effectively.
• Adopt a natural posture.
• Discover the magnitude of his voice through exercises.

Playing your instrument: expressing yourself to be understood

• Enrich your voice with harmonics.
• Play with the expressiveness and tones of your voice to capture attention.
• Refine your diction to always be listened better.
• Take pleasure in the oral intervention while gaining serenity.

Promote your communication Express yourself fully through your voice.

• Energize your performance in all situations.
• Speak correctly and be congruent.
• Easily gain the support of your audience.

After face-to-face, implementation in a work situation

• A strengthening program over several weeks.

Description

You represent your organization externally. You have to take your place in front of your teams, your commercial or social partners in negotiations, or even, you have a welcoming mission. You have just taken on new responsibilities. However, you feel untrustworthy, you feel that you have to match your appearance and your expression to your responsibilities.

Who is this training for ?

Training objectives

Match your image, your speech, your gestures
Acquire more ease to best represent your company
Develop your presence and authenticity with your various contacts

Training program

Check-up de son image

• Match your image and your role in the company What image do I give? Identify your image strengths (the one you perceive, the one that is perceived).
• Define your desire for 'image.
• Identify the perceptions associated with the position and the company.

Harmonize image, wishes and function

• List the avenues to harmonize this image.
• Select the avenues that are in line with you, your company and your function.
• Test the small changes that make the difference.

Understand and locate image codes

• Identify valued images.
• Understand the codes.
• Identify associations linked to colors.

The voice: how does it work?

• Assert yourself through your speech Know how to breathe to better understand your expressive situations and to be calm in your diction.
• Learn to use your voice.

Identify the characteristics of your voice

• Become aware of your voice.
• Identify your strengths and personal avenues for progress.

Optimize your diction

• Assert your intentions clearly and skillfully in your expression.
• Really know how to punctuate, serving meaning but also impact.
• Adopt a respectful tone and courteous.
• Erase from your diction all the fashion effects, the accents...

Description

This training cycle in consulting and organization provides a complete overview of the function of organizer or consultant. It allows you to approach all the components of this profession in order to understand your role in the company and to be effective in your missions. The different parts of this cycle follow the progress of an organizational project. All the participants create an exchange group that lives well beyond the classroom training. This professional course allows you to anchor your learning as close as possible to the field thanks to practical applications between two training sessions.

Who is this training for ?

Training objectives

Implement the best tools and methods to carry out consulting and organizational missions.
Master the key success factors to manage organizational projects.
Analyze the value of processes.
Carry out a diagnosis and formulate recommendations recommendations.
Understand your role and facilitate project management by taking into account the human factor.
Prepare as best you can for change management.

Training program

Organization and projects The concept of organization.

• The essential phases of a project.

Get off to a good start Where to start?

• The stakeholders.
• The management strategy.

Identify the 'client' of the project, the applicant

• Take into account the needs and wishes of the customer.
• Formulate the needs of the applicant.
• Scenario Case study, scenario: meeting with the applicant.

Build your service offering

• Adopt a constructive posture.
• Write your offer.

Remote activity

• To discover a subject related to your training: a training module 'Practice active listening'; an e-learning module 'Convince with a winning offer'.

Conduct the analysis of the existing situation and develop the diagnosis

• Know the business.
• Define the terms: tasks, functions, activities and processes.
• Use process analysis tools.
• Prepare the diagnosis.
• Develop the interview guide.
• Take inventory of the existing situation.
• Write the report: positive points, points to improve.
• Scenario Case study: diagnosis of a process.

Become aware of your own emotions and those of others

• Adapt to different styles and sensitivities.
• Identify motivating factors.

Practice face-to-face interviews effectively

• Practice active listening.
• Adopt effective attitudes and behaviors.
• Use the virtues of assertiveness.
• Scenario Interview situation exercises

Remote activity

• To discover a subject related to your training: an e-learning module 'The framing of the project'.

Clarify the roles of stakeholders in an organizational project and their relationships

• The applicant and the project manager.
• The organizer.
• Establish a project structure and define the roles of each person.
• Plan key meeting points.
• Ensure the availability of actors.

Choose and use methods adapted to the desired objectives

• Understand the purpose of Strategic Analysis methods.
• Use the organization redesign (BPR) method.
• Carry out a Process FMEA (Mode Analysis of Failures, their Effects and their Criticality).
• Understand benchmarking. Use value analysis and functional analysis
• Get an overview of other methods. : TQM; Supply Chain Management.
• Scenario Put into practice on process redesign.

Remote activity

• To discover a subject related to your training: an e-learning module '3 levers for building winning cooperation'.

Change and its human impacts

• Identify the different levels of change.
• Support the stages of change.
• Identify the resistance factors.

Steps to drive change

• Map the actors.
• Define the change deployment strategy.
• Take culture into account in change communication.
• Scenario Implementation: summary of the approach

Assessment of the training cycle and personal action plan

• Evolution of the profession in organization.
• Personal action plan.

Remote activities

• Discover a subject related to your training: an e-learning module 'Managing change: the strategy of allies'; an e-learning module 'Project planning'.
• Evaluation of acquired knowledge

Description

When it comes to classification, the logic of some may be opposed to the logic of others. However, it is entirely possible to create an organization open to all where everyone can easily access the document they are looking for at any given moment. The Focus day 'Organize and bring the classification to life' goes straight to the point. It provides methods and tools to build a classification system adapted to the needs of your service or structure.

Who is this training for ?

Training objectives

Implement effective, accessible, reliable and scalable classification.
Organize and manage archives. Get the team to join the collective ranking.

Training program

Analyze the information to be processed and choose a classification method

• Action: Take into account all the information to be processed, paper or digital.
• Identify the advantages and limitations of the different classification methods.
• Choose the most suitable method.

Organize the ranking

• Action: Structure the content, define relevant coding and titles.
• Develop a classification plan.

Archive, throw away or destroy?

• Action: Know the legal retention periods for documents.
• Destroy or have archives destroyed.

Bringing the ranking to life on a daily basis

• Action: Facilitate access to information for all.
• Make the team adhere to the collective ranking.

Description

This course will show you how to administer the network services of an enterprise Linux server in a secure and stable manner. You will learn how to implement basic services such as DNS and DHCP, how to implement a secure network and how to centralize accounts with an LDAP directory.

Who is this training for ?

Training objectives

• Know how to build and configure a TCP/IP network
• Know how to manage LDAP accounts
• Understand how Samba works
• Set up Postfix
• Manage external access and security

Training program

TCP/IP base configuration

• The IP protocol (v4/v6).
• Analysis of operation and traffic.
• Notions of root-server, TLD, zone, registration.
• Configuration of DHCP, interaction with Bind.
• Reservation of addresses (
• mac).
• Practical work Construction of 'an IP network.
• Installation and configuration of DNS servers and clients.
• Configuring a DHCP server.
• Testing from clients.

Basic administration and analysis

• Webmin: integrated remote administration tool.
• SSH and Telnet, two remote administration services.
• Super-servers: inetd and xinetd daemons.
• Securing services using tcp-wrappers.
• Practical work Installation of a server program managed by xinetd.
• Webmin demonstration and configuration sshd.
• Time synchronization.

Centralize accounts with LDAP

• The directory principle.
• The differences with traditional management.
• Identification strategy under Linux (pam, nss.
• ).
• An LDAP authentication server.
• The Squid example (proxy).

Samba

• Samba architecture.
• File sharing.
• Role of the different daemons (smbd, nmbd).
• Samba logs .
• The SWAT administration tool.
• Mounting under Linux and Windows (mount).
• Installation and configuration of the cups server.

Messaging

• SMTP, POP3, IMAP4 protocols.
• Postfix SMTP server: installation, configuration.
• Access to the directory from mail clients.
• Practical work Installation and configuration of Postfix.
• Setting up POP3 and IMAP4 servers.

External access

• Implementation of IP routing (route).
• IP Forwarding.
• NAT.
• Configuration, ACL management, sizing.
• The different FTP servers: wu-ftpd vs ProFTPD.
• The rsync service.
• Replication, backup.
• Practical work rnSetting up different types of routing, tests, proftpd server and proxy.

Security

• Filtering
• IP/service.
• NetFilter: IP packet filtering: iptables.
• Standard rules with iptables.
• Practical work Configuration of TCPD, prohibition of access to certain services.
• Setting up filtering firewall rules (iptables).

Description

This training is based on a set of real situations, it offers you an approach and technical knowledge to identify the causes of problems encountered on your Linux servers and resolve them effectively.

Who is this training for ?

Training objectives

Training program

Install packages, patches and updates

• Yum configuration, Plug-ins overview.
• Manipulating the Yum cache.
• Upgrading a system.
• Package repository and local mirror.
• Deployment of patches.
• Practical work Configuring a package repository/repository.
• Search of packages and dependency resolution.

Troubleshoot startup problems

• Bootloader.
• Kernel and initial ramdisk.
• The root-filesystem and its directories.
• /dev and devices .
• Take control of a system that does not boot.
• Forgotten password: what solutions? Practical work Representation of various computer problems booting and connecting to the system.
• Take control using a Disaster Recovery solution.

Diagnose network problems

• Identify interfaces and check their settings.
• Routes, routing and host accessibility.
• Link, routing, naming problems.
• Hands-on work Full configuration of addressing, routing and name resolution elements to be able to diagnose potential problems at each level.

Fix disk space and filesystem problems

• Boot-sector, MBR and partition table.
• Check the integrity of a file system.
• Repair a corrupted file system.
• System backups and disk images.
• Practical work Integrity check and extension of file systems after saturation.

Detect bottlenecks and calibrate the system

• Monitor memory and swap usage.
• I/O and disk performance.
• Priority management and CPU load.
• Important kernel parameters.
• Performance analysis tools.
• Hands-on Locate bottlenecks.
• Provoke a system crash due to memory saturation.

Logs and alert reporting

• Read and understand error messages.
• Centralize system logs and report alerts.
• Practical work Setting up a system raising alerts.

Consider Cluster-HA

• High availability and fault tolerance.
• High availability mechanisms in Linux.

Description

This training will allow you to deploy Linux workstations or servers automatically with the RedHat and Debian distribution tools without manual intervention and to use scripts but also an Open Source tool like CFEngine.

Who is this training for ?

Training objectives

Create a local mirror for Linux distributions
Install a PXE server
Customize deployment files
Use key CFEngine features

Training program

Linux Reminders

• Installation mode: local via CD/DVD or network.
• The packages of the different distributions: mirror or CD/DVD.
• Boot principle , loading kernel and initrd.
• Network services: PXE, TFTP, DHCP, HTTP, NFS and DNS.
• Distributions: RedHat like (CentOS, Fedora.
• ) and Debian like (Ubuntu, Linux Mint.
• ).
• Packages rpm and deb.

Distribution mirror

• Create a local mirror for CentOS, Debian and Ubuntu distributions.
• Accessing mirrors with a web server or NFS.
• Updating, using the mirror distribution.
• Practical work Creation of scripts for creating local mirrors.
• Using rsync and apt-mirror.
• Implementation from the Apache server and/or NFS for access to the mirror.

Boot and PXE

• The PXE server for booting via the network card.
• The TFTP server.
• Kernel and initrd images.
• The DHCP server for temporary IP assignment.
• Optional use of DNS.
• Practical work Installation of a PXE, TFTP and DHCP server.
• Configuration DNS.
• Boot for installation via network.

Auto configuration file

• Under RedHat like the kickstart file.
• Under Debian like the preseed file.
• Recover a kickstart or a preseed after manual installation.
• Customization of deployment files.
• Use the MAC address for precise configurations per station.
• Practical work Creation of kickstart and preseed files.
• Customizing configuration files.
• Install a LAMP server.

CFEngine

• Description and operating principles.
• Presentation of the CFEngine language.
• Configuration files.
• The concept of classes.
• Syntax of configuration files.
• Some examples of use: script to deploy Apache, distribution of multi-architecture Perl modules.
• Other products existing on the market: Puppet, MCollective, Fabric.
• Practical work Manipulations of the main functionalities with CFEngine.

Description

The GNU/Linux system has established itself as a serious alternative in the business server segment. This training will allow you to master the behavior of your Linux servers while having real autonomy in diagnosing system malfunctions. You will also learn how to optimize your servers and have the right tools at all levels.

Who is this training for ?

Training objectives

Master the different Linux installation and deployment methods
Troubleshoot system, hardware and network problems
Monitor system load and server status with Nagios
Optimize your servers

Training program

Advanced installation and deployment

• ROOT-on LVM on RAID installation.
• Secure the boot system.
• Automatic installation with kickstart (options, ks.
• cfg).
• Create a recovery CD/DVD, a bootable USB key with the right utilities.
• Cloning a complete machine.
• Work practices Root-on-LVM-on Raid installation with LVM space.
• PXE boot and installation by Kickstart.
• Secure the bootloader.

Master the system software configuration

• Detailed structure of an RPM package.
• Executable and libraries (ld, ld.
• so.
• conf, LDPATH.
• ).
• Building an RPM package from sources (.
• src.
• rpm, .
• Roles of the different directories (SRPMS, SPECS, SOURCES, RPMS, BUILD).
• Setting up a local package mirror (and synchronization).
• Management of system updates and security patches.
• Upgrade methodology.
• Practical work r nManagement of system updates, implementation of a Yum repository.
• Creation of RPM package (from sources).

Filesystems and storage units

• Advantages and disadvantages of different file systems (ext3, ReiserFS, JFS, XFS).
• Recovering accidentally lost data.
• Fixing problems (tune2fs, debugfs.
• ).
• Copying a complete system disk hot.
• LVM: linear modes, stripping, mirroring, snapshots.
• Practical work Build and test different FileSystems.
• Implementation of LVM and manipulation (hot change) of physical volume.
• Use of snapshots and backup hot.

Core and peripherals

• The representation of peripherals for the kernel (/dev and udev).
• Automatic hardware detection (udev, discover, fstab).
• Creation of 'a custom kernel.
• Important file options.
• config.
• Creating a custom Linux distribution.
• Identify the driver necessary for a component.
• Installation of "exotic" drivers.
• Addition of a specific driver in initrd (mkinitrd).
• The kernel parameters (boot, sysctl and dynamic parameters).
• Practical work Compilation, creation and implementation of a custom kernel.
• Installation of drivers.

Maintenance and metrology on Linux servers

• Collection, centralization and analysis of system logs (rsyslog, logcheck).
• Apache, Squid log analyzers.
• System integrity check.
• Monitoring process and system activity (lsof, vmstat, sysstat).
• Visualization of network and server performances: Cacti.
• Practical work rnMonitoring process activity.
• Monitor system load and server health.

Blockage, crash and emergency repair

• Troubleshooting methodology.
• Detailed boot operation (grub, MBR, stage1, stage2, /boot.
• ).
• Passing argument at boot.
• Reconstruction of the MBR.
• Analyze kernel traces.
• Recover data, a partition or a disk.
• Accent problems (ISO-8859-?, UTF-8, LANG, LC_?, codepage, iocharset).
• Network problems (hardware, DHCP, DNS, bandwidth).
• Change root's "lost" password.
• Unblock an account.
• Analysis of X's logs.
• Master your configuration (fonts, drivers,
• Practical work rnTake control of a system without the root password.
• Check and repair a filesystem.
• Resize a filesystem.

Performance Optimization

• Test and optimize disk performance.
• Detailed analysis of memory usage.
• Choose the appropriate filesystem (benchmark studies).
• Tuning filesystems.
• Identify unnecessary and consuming processes (nice, time, vmstat).
• Understand general vocabulary (thread, zombie.
• ).
• Respawn tasks and the benefits of Xinetd.
• Quickly boot your system.
• Test network performance (throughput, latency, DNS cache.
• ).
• MTU setting, sending and receiving window size.
• Standard analysis tools.
• Practical work Test and optimize performance.
• File system tuning.

Description

This course will allow you to understand the different types of Clusters under Linux and to implement a load balancing and high availability architecture.

Who is this training for ?

Training objectives

Training program

Clusters and quality of service

• Types of Clusters and objectives to achieve.
• Problems and "trade off".
• The "Service Level Agreement", at the heart of the Cluster .

Data managment

• Data storage types.
• iSCSI and GNBD.
• The logical volume manager.
• The access file system competitor GFS.
• Practical work Implementation of data export with GNBD.

Virtualization with Xen

• Introduction to virtualization.
• The features of Xen.
• Network and storage management with Xen.
• Live migration of virtual machines and Xen hypervisor clustering.
• Practical work Creation and deployment of Xen virtual machines with virt-manager and Kickstart which will be the high availability and load balancing cluster nodes.

High availability with Cluster Manager

• Configuration of Cluster nodes.
• Managing a Cluster with Conga.
• Implementing "fencing" and agents.
• Practical work Installation and configuration of Cluster Manager on Cluster nodes with Conga.
• Configuration of fencing of Cluster nodes with the fencing agent for virtual machines.

Cluster resource management

• Network, data and processes.
• The resource manager: rgmanager.
• Mechanisms and failover criteria.
• Reflexes and Cluster administration procedures.
• Resource monitoring.
• Practical work Implementation of a high availability web server with the Cluster Manager resource manager and failover tests.

Load balancing with LVS

• Introduction to the concept of load balancing.
• How LVS works: Linux Virtual Server.
• Load balancing algorithms.
• Hands-on work Modifying hypervisors and virtual machines to adapt to the network topology required for load balancing.

Implementation of distribution with Piranha

• Redundancy of LVS.
• Creation of virtual services.
• Practical work Implementation of a web service in load balancing.
• Load sharing and LVS toggle tests.

Description

This training will provide you with the essential knowledge to install and administer RHEL 7 on a daily basis. You will understand the major changes (GRUB2, SystemD, Firewalld, storage, resource management) and will be able to carry out the migration from RHEL 6 to RHEL 7.

Who is this training for ?

Training objectives

Master the changes made by the Red Hat Enterprise Linux 7 distribution compared to previous versions
Install, configure and configure a RHEL 7 server with the new tools
Perform common administration tasks on RHEL 7
Understand the new GRUB2 boot system /SystemD
Update a Red Hat Linux 6 infrastructure to RHEL 7

Training program

Introduction et installation

• Overview of changes, new services, new tools.
• Prerequisite, two-step installation.
• A new approach to partitioning.
• Installation of Red Hat Linux with Kickstart.
• Practical work Install, configure Red Hat Linux.

Getting started and services

• Boot details, boot manager.
• GRUB2, getting started and configuration.
• Systemd: features and configuration.
• Control Systemd services with systemctl.
• Optimize startup with Systemd-analyze.
• Snapshots, logs (journald, journalctl).
• Practical work Analyze and optimize system startup.

Core, memory, resources, performance

• Dynamic Kernel patching: kpatch.
• Swap compression.
• Memory state.
• The Performance Co-Pilot.
• Resource management with control groups.
• Practical work Monitoring process activity.
• Monitor system load and server status .

Storage and file systems

• Changes in the tree: directory merges, use of /run, the private "/tmp".
• File systems: Btrfs, Gfs2, ext4, Xfs .
• XFS, features and administration.
• LVM cache.
• SCSI targets: from tgtd to LIO Kernel target.
• Work practices Management of XFS filesystems.

Network, high availability and security

• Naming and configuring interfaces.
• The ip command and the new configuration files.
• Bonding, Teaming.
• Load balancing and high availability with Keepalived.
• Firewalld: administer the firewall, zones, services, ports with firewall-cmd.
• SSH: chroot and multiple authentication.
• Fail2ban and ipsets.
• Practical work Using the ip command.
• Implementing Fail2ban and handling the firewall with Firewalld.

Virtualisation

• Introduction to containers and Docker.
• Evolutions of libvirt.
• New features concerning KVM.
• Practical work Deployment of a Docker container.

Migration: from RHEL 6 to RHEL 7

• Migration procedure, postmigration.
• Support and lifecycle.
• RedHat and CentOS: merger/absorption.

Description

This training will provide you with the essential knowledge to install and administer Linux RedHat on a daily basis. You will see in particular the management of users, disks and devices, backups, network configuration and main services.

Who is this training for ?

Training objectives

Install and configure a Red Hat Linux server Perform common administration tasks Configure network interfaces Optimize Linux server performance

Training program

Installation, X server and packages

• What's changing in RedHat Enterprise Linux 6.
• Installation type.
• Typical issues and solutions.
• Hotfixes and updates day.
• Registering for RedHat Network.
• Compiling and installing source or binary packages.
• Using Yum.
• Configuration d'Xorg.
• The different desktop managers.
• Practical work Install, configure Linux RedHat.

Administration standard

• User and group management.
• Shadowutils: commands and files for configuring user accounts, templates /etc/skel/*.
• Role of NSS, PAM.
• Tree backup tools, block to block, synchronization.
• Startup: boot, grub, kernel.
• Init/Upstart.
• Startup scripts, customization.
• Service management.
• Login.
• System shutdown .
• Practical work Manage startup, users, groups.

Managing disks and other devices

• Disk types and partitioning.
• USB storage media.
• RAID and LVM and other types.
• Primary and secondary swap .
• File systems.
• Formatting, tuning and maintenance.
• Mounting: mount, automounter and /etc/fstab file.
• Peripheral management.
• Modules.
• Special files, from mknod to Udev.
• Practical work Disk management.

Core, performance and tuning

• Modify or build a new kernel? What's new in kernel 3.
• x.
• Compilation and installation process.
• Performance management.
• Resources to monitor.
• Disk space and quota management.
• Monitoring tools.
• Traces.
• System audit.
• Acquisition and centralization of traces.
• Practical work Manage performance.
• Use of standard analysis tools.

Integration into the existing network

• Configure network interfaces on Linux.
• Client configuration: IP and name resolution.
• Network-level security.
• The Xinetd super-server.
• NetFilter and iptables: packet filtering.
• Practical work Configure network interfaces under Linux.

Presentation of network services

• Apache HTTP Server.
• Architecture.
• Getting Started.
• Samba File Server.
• Installation , startup.
• Sharing resources with Windows.

Description

This training will provide you with the knowledge necessary for the installation, configuration and administration of a Debian Linux system.

Who is this training for ?

Training objectives

Training program

Installing the Debian system

• Installation types (CD-ROM, network.
• ).
• Package management.
• The dpkg tool .
• Dependency management: apt-get.
• Choose the KDE, GNOME window manager and configure the xorg file.
• conf.
• The importance of the xhost file.
• Practical work Install the system, update it, install packages, configure the graphical interface.

Disks and peripherals

• IDE disks, SCSI, storage media (USB.
• ).
• RAID and LVM.
• Partitions, swap and the fdisk command.
• Module management: insmod, modprobe, lsmod, rmmod commands.
• Practical work Handling storage media.
• Use the commands insmod, rmmod, etc.

File systems

• Ext2/3 file systems, reiserfs.
• Fstab file.
• Manage quotas.
• Practical work r nManage file systems.

Administration tools

• The Webmin application.
• Scripts in console mode.
• Start in rescue mode.
• Users and groups.
• Commands and the configuration file.
• Starting the system: the boot loader and its options.
• Rescue mode.
• Runlevels.
• Startup scripts.
• Service management.
• Backup and restoration: tar, cpio, dd, gzip and bzip commands.
• Backup applications Amanda, Arkeia.
• Hands-on Create users and groups.
• Create backup and restore scripts.

The core

• Compiling a new kernel.
• Patches.
• Performance: resources to monitor.
• Top commands, free, vmstat.
• How to audit the system? Log management.
• Practical work Configure the system to monitor it.

The network

• Configure the network, DNS, DHCP and gateway.
• Security: the Xinetd service.
• The NetFilter firewall.
• Commands basic iptables.
• Practical work Configure and secure the network.

Network services

• Apache Web Server: presentation, modules.
• Samba: installation and configuration.
• Print server: cups, lpd and cupsd.

Description

Connected objects occupy an increasing place in our daily lives. The convergence of different platforms towards Web technologies makes it possible to implement such objects quickly and at lower cost. In this course, you will learn to master the software and hardware necessary for their implementation.

Who is this training for ?

Training objectives

Know the capabilities of the different cards
Master the different JavaScript frameworks dedicated to IoT
Connect connected objects and mobile devices (Smartphone, tablet)
Develop embedded applications on Arduino/Raspberry Pi/Tessel 2
Be able to prototype connected objects with Arduino/Raspberry Pi/Tessel 2

Training program

Introduction

• State of the art IoT.
• Projects representative of the IoT and wearables market.
• Electronics recalls.
• The contribution of Web languages ​​to the IoT.
• Development environment.
• Demonstration Demonstration of IoT projects developed in JavaScript.
• Discovery supported APIs, Frameworks and hardware.

Creating real-time applications with Node.js

• Role of Node.
• js in embedded applications.
• Installation and first steps.
• Modules and Node Package Manager.
• Real-time communication with Express and Socket.
• io.
• Practical work Create an HTTP server and display a message.
• Use of Express and Socket.
• io for the development of a real-time chat web application.

Discovery of the Tessel platform

• Presentation of the card and modules.
• Installation and configuration.
• Wireless communication.
• Practical work Detection and communication with Bluetooth devices.
• Securing a web interface using RFID technologies.

Prototyping connected objects with Arduino

• Installation and configuration of the card.
• Connect other peripherals (inputs/outputs, user interfaces, storage, communication).
• Perform robotics with the Johnny-Five Framework.
• Practical work Blink an LED.
• Measure the temperature.
• Count Facebook likes.

The Raspberry Pi micro PC at the service of IoT

• Comparison with Arduino.
• Installation and configuration of the card.
• Set up a light and efficient environment with Raspbian and Node.
• js.
• GPIO/USB: connect other devices (inputs/outputs, user interfaces, storage, communication).
• Frameworks Cylon.
• js and Node-RED.
• Practical work Displaying emojis on an LED matrix (Sense HAT).

How to combine Arduino, Raspberry Pi and Smartphones for home automation?

• Connect the Arduino board to the Raspberry Pi.
• Communicate with the outside world: expose the functionalities of connected objects via a Web API.
• Real-time connections.
• Heimcontrol.
• js and Heimdroid.
• Practical work Control the two cards with a Smartphone.
• Build your own station weather.
• Create IFTTT recipes to receive notifications on a mobile device.

How to combine Arduino, Raspberry Pi and Smartphones for home automation?

• Connect the Arduino board to the Raspberry Pi.
• Communicate with the outside world: expose the functionalities of connected objects via a Web API.
• Real-time connections.
• Heimcontrol.
• js and Heimdroid.
• Practical work Control the two cards with a Smartphone.
• Build your own station weather.
• Create IFTTT recipes to receive notifications on a mobile device.

Description

Increasing your professional efficiency means going beyond your technical skills to stay in tune with your professional environment. At the end of this training, each trainee will know how to position themselves in their environment and will have acquired the methods and tools essential to ensure their development and professional efficiency, with a view to saving time and productivity.

Who is this training for ?

Training objectives

Adapt your communication to people and situations
Use communication techniques to achieve your objective
Confront your stress using methods that can be used in all circumstances
Manage difficult situations while maintaining control of your emotions

Training program

The skills of personal effectiveness

• The dimensions of efficiency.
• Vectors of efficiency: production orientation and relationship orientation.
• The different professional styles and their uses.
• Modes of group interaction: proactive and reactive.
• The levels of autonomy.
• Adapt your style according to your environment and the objective to be achieved.
• The four main types of attitudes and motivations.
• Understand your relationship with others.
• Communication.
• The basic rules of communication , message and process.
• The four factors constituting trust.
• Understanding them to encourage exchanges.
• Empathy.
• Learn to place elements in their context.
• The different communication styles.
• Optimizing your messages.
• The principles for communicating effectively: define the objective, use the right channel, maintain congruence.
• Managing maintenance cycles.
• Learn to spot them and acquire the reflexes to get out of them.
• Identify your restrictive messages: drivers.
• The process of evolution.
• Calibrate yourself.
• Stay alert to changes in the 'environment.
• Set up and bring your development process to life.
• Carry out decisions and validate the results obtained.
• Practical work rnSelf-diagnosis : proactive/reactive? Production, operation, relationship orientations? Identify your predominant positioning attitude.
• Identify your restrictive messages.
• Exchange of experiences.
• Problem resolution.
• Games roles filmed and analyzed with the group.

The know-how of professional efficiency

• The different types of professional conflicts.
• Identify the different levels of disagreement.
• Reactions to crisis situations.
• Practice non-violent communication.
• Master the steps for resolving disagreements: DESC.
• Improve your emotional control.
• Use self-assertive attitudes.
• Know how to say NO.
• Clarify the objective to be achieved.
• Adapt to your interlocutor.
• Build your CAB argument .
• Adapt to your interlocutor.
• Argument to convince: create the framework, seek solutions and develop an action plan The space of management of time.
• Know how to position yourself between activism and passivity.
• Optimize your time according to your bio-rhythm.
• Distinguish the important from the urgent.
• Locate and neutralize your "time thieves" to gain efficiency.
• Know how to prioritize tasks.
• Develop your reflexes" save time".
• Identify different levels of stress and symptoms.
• Learn to assess your own stress factors.
• Increase your resistance.
• Learn to regulate your stress.
• Transform stress positively: the moderators.
• Practice visualization and grounding.
• Develop your talents.
• Get involved in achieving your objectives.
• Build your professional project based on your environment.
• Develop your knowledge through 'autodidaxie.
• Definitions: motivation, satisfaction, involvement.
• Knowing how to identify and manage the expectations and needs of your interlocutors.
• Motivational theories.
• Forms of recognition.
• Practical work Practice expressing your emotions.
• Define and map your priorities (Eisenhower matrix).
• Practice breathing techniques, visualization and grounding against stress.
• Filmed scenarios to get out of a conflict situation, know how to say no.
• Analyzes with the group.

Description

This course will allow you to master the different time management techniques. It will give you a better understanding of your relationship with time and will teach you to prioritize your priorities in order to significantly improve the effectiveness of your action.

Who is this training for ?

Training objectives

Implement methods to improve your efficiency by overcoming your obstacles
Plan your tasks and activities according to the priorities of your role
Control the impact of your contacts in your daily organization
Preserve your balance to be more productive while protecting yourself from stress

Training program

Representation of time "the timeline"

• Reflection: what is time; time, a personal vision? The perception of time.
• How do we use this resource? Your position in relation to time.
• Associated.
• Dissociated.
• Orientation in relation to time.
• Past, Present, Future .
• Subordination to time.
• The influences and consequences of your time management.
• Exercise: Exercise: time analysis spent per week on different activities.
• Scenario on subordination to time.
• Debriefing and analysis of your relationship to time.

How do we manage our time?

• The structure of time through transactional analysis.
• Rituals, automatisms.
• Withdrawal.
• Pastimes.
• Psychological games and the drama triangle.
• Exit games positively.
• Constricting messages: the drivers.
• Intentions
• Exercise: rnFilmed scenario: avoid falling into the role of victim on a scenario prescribed in advance and/or video scenario, creation and anchoring of a personal intention.

The major principles of time management

• The major trends.
• Time thieves: learning to manage them.
• Manage the unexpected.
• Manage interruptions.
• Know how to say no.
• Manage your communication.
• Shared time: optimize meetings, delegate.
• Exercise: r nScenario with video: handling the unexpected and knowing how to say no.
• Debriefing the group and the speaker.

Prioritize your tasks

• Implement SMART objectives.
• Have perspective to define what is important.
• Take the time to reflect to determine what is urgent.
• The simple Eisenhower matrix.
• Use the "structured checklist" tool: tasks, priorities, deadlines and duration.
• Exercise: Use of the Eisenhower matrix to categorize tasks according to their degree of urgency and importance.
• Scenario using last week's simplified checklist.

Plan and define your time strategy

• The golden rules: manage daily tasks and priorities.
• Delegate and control.
• Find your rhythm and protect yourself from stress.
• Maintain your energy: practical advice.
• Create a stimulating environment.
• Plan, organize, control.
• Analyze your difficulties.
• Capitalize on your actions.
• Exercise: Scenarios: recharge, protect yourself from stress.
• Developing your actions for progress

Description

Procrastination, that is to say the tendency to always put off important things until tomorrow, can be a real handicap in professional and personal life. At the end of this training, you will be able to determine and achieve your daily goals.

Who is this training for ?

Training objectives

• Understand procrastination and how it fits into your functioning
  
• Use your own motivation levers to overcome your reflex to procrastinate
  
• Organize your days optimally, taking into account your own pace and business constraints
  
• Improve your efficiency in carrying out your daily tasks
  
• Plan and achieve your goals easily
  

Training program

Managing your goals

• How and why use a global approach? Knowing how to determine and plan objectives.
• A seven-step method for establishing and achieving pre-set objectives.
• The rules 10/90 and 80/20.
• Take control of the sequence of events.
• Understand and use the A.B.C.D.E. method.
• Consequences of to do or not to do.
• Exercise: List of objectives, planning, search for 10 or 20% priorities, evaluation, attribution and rating (ABCDE).

How to overcome procrastination?

• What is procrastination? Know your key result areas.
• Use the law of forced efficiency.
• Identify your major constraints.
• Apply the barrel of oil theory.
• Take advantage of your special talents.
• Become a lifelong student.
• Exercise: List your key result areas, find the most important goal in your current career.

Accomplish more in less time

• Increase your personalized powers.
• Become your own "cheerleader" to motivate yourself.
• Practice creative procrastination.
• Use the salami and gruyere technique.
• Identify and accomplish the most difficult tasks.
• The old adage "swallow the toad".
• Exercise: List areas of procrastination, search for minor activities, count wasted time, use the control tool.

Task management

• Once identified, how to prioritize your tasks? The importance of good planning.
• The possibility of delegation.
• Management of stress in all of this.
• Find the right rhythm.
• Capitalize on your actions.
• Exercise: Implementing task management for a concrete case.

Implementation

• Ask yourself the right questions.
• Determine your "TOP5".
• Sectionalize your professional, personal and social life.
• Program based on the short, medium and long term.
• What advantages are there to gain from all this? Exercise: Written and oral commitment to objectives to be achieved for the following week and month and the means planned to achieve them.

Description

Methods, tools and techniques for classifying documents and information. Development of classification plans and organization of archiving and consultation procedures (paper and electronic). Workspace management. Legislative point and safety procedures.

Who is this training for ?

Training objectives

Use methods, tools and techniques for classifying documents and information.
Choose a classification method based on the information and its use
Organize and sustain your classification whether in paper or computer version
Implement filing and archiving procedures

Training program

Define and understand the characteristics of a ranking

• A file for what? Information, action.
• A file for whom, for when? in what form? Determine the key role of classification in collection and processing information.
• The different classification tools and methods.
• Practical work Sharing experiences: difficulties encountered in document classification tasks.
• Analysis of criteria and tools.

Organize and “bring to life” your ranking

• Establish a common logic.
• The main effects of poor personal organization.
• Rationalize your work space.
• Reduce the sources of stress linked to time and organization.
• Practical work Case of classification organization.

Analyze the information and choose a classification method

• Analyze the information to be processed in your department.
• Identify the assets and constraints.
• Implement the four principles of classification.
• Know the different tools for a global view: To-do-list, conceptual map.
• Match the classification system and the characteristics of the company and users.
• Practical work Classification tools and methods.

Organize filing on computer

• Choose a clear tree structure for everyone.
• Be rigorous in the choice of file names.
• Use tidying tips in messaging.
• Practical work Exercise: tree structures.

Facilitate access to information for all

• The process for reorganizing the existing classification of a service.
• Develop a classification plan.
• Match the paper and computer classification.
• Set up a classification that everyone can understand: sorting and restructuring files.
• Practical work Self-diagnosis of the strengths and weaknesses of the system currently in place

The classification procedure and archiving

• Who borrows? Usefulness of the form.
• Who reclassifies? Where? How? Document management.
• Security procedure.
• Control of access to files.
• Legal retention period of documents.
• Discover the GED.
• Practical work Action plan personnel: formalization of the actions to be implemented to develop your classification plan.

Description

What is a “minute manager”? In this very practical internship, you will discover the key points to obtain excellent results from your colleagues in a short time and increase the productivity of your team while contributing to the development of all.

Who is this training for ?

Training objectives

• Set professional and personal goals
• Congratulate and reprimand your colleagues
• Increase your team's productivity
• Contribute to the development of all

Training program

Setting “minute goals”?

• Definition of a
• The 80/20 rule applied to objectives.
• Agree on objectives and determine priorities.
• Know the important points for setting goals
• Set professional and personal goals before setting goals for others.
• Check the consistency between your behavior and the goals set.
• Follow the objectives and develop the potential of your collaborators.
• Practical work Defining
• Collective correction.

Know how to communicate “minute congratulations”

• Know the ways to help your employees improve their daily work.
• Understand the seven key points to give effective
• Identify the needs of your colleagues.
• Apply simple but effective human relations rules in addition.
• Learn to know yourself and your strengths (Porot test).
• Become aware of the effects of "minute congratulations".
• Practical work rnRole plays: application of the seven key points for successful "minute congratulations".

Know how to give “minute reprimands”

• Understand why the majority of criticisms are perceived negatively.
• Learn how to correct a mistake without offending.
• Understand the actions to take so that 'minute reprimands' are effective.
• Measure the effectiveness of "minute reprimands".
• Manage the person before managing the behavior.
• Practice emotional management to become a valued "minute manager".
• Practical work Practice giving "minute reprimands".
• Collective debriefing.

Behaving like a 'minute manager': in summary

• Daily behavior.
• Make your employees want to become "minute managers".
• Game plan for the "minute manager" to obtain better results in less time.
• Implement minute management techniques.
• Practical work Written commitment for implementation with "minute objective" to achieve in the company.

Description

This internship will give you the technical means to facilitate speaking and make it effective, within your team. By identifying your blocking elements, you will gain confidence to enrich your communication and relationships at work.

Who is this training for ?

Training objectives

Self-diagnose self-affirmation
Adopt assertive communication
Express yourself in a group and identify the types of participants
Practice how to channel the aggressiveness of your interlocutors
Master your verbal and non-verbal communication

Training program

Know yourself better and assert yourself

• Self-affirmation.
• The different relational attitudes (flight, attack.
• ).
• Assertiveness: no hedgehog , nor doormat.
• Sensory channels of communication: VAKO.
• Practical work Self-diagnosis on self-affirmation.

Succeed in daring to say and knowing how to say

• Reinforce your confidence in yourself and others.
• Optimize your image.
• Anchor your strengths, develop your ability to change.
• Get more involved in a group.
• Gain spontaneity.
• Send a delicate message.
• Dare to say
• Deal with aggression, discontent.
• Deal with objections.
• Practical work rnPractice to adopt assertive communication, to respond effectively to criticism and to dare to say no.

Overcoming communication barriers

• Avoid judgments and accusations.
• Establish proximity with your interlocutor.
• Control what is said: regulate.
• Keep your self-control.
• Deal with aggressiveness with resourceful attitudes.
• Practical work Practice how to channel your own aggressiveness. interlocutor and to overcome a difficult situation.

Express yourself in a group

• Know the animation styles.
• Practice active listening.
• Identify the phases of structuring groups.
• S' express in a group: format what you want to say.
• Identify the types of participants (talkative, shy, deviant.
• ) and the attitudes to adopt.
• Know how to respond to objections and contradictions.
• Know how to implement behavioral strategies in the face of conflict.
• Practical work Questionnaire on animation styles.
• Training through improvisations, role-playing, individual or collective.

Master your verbal and non-verbal communication

• The voice: intensity, intonation, flow.
• Articulation and rhythm, silences.
• Gestures: lively, positive, negative, ample gestures .
• Posture and support.
• The face, facial expressions and gaze.
• Breathing.
• Practical work rnCommunication and expression exercises to increase your fluency.

Description

Speech is an essential communication tool, it incites action. Properly assured, it mobilizes energies, promotes listening and support. This course will teach you to work on your voice, to develop your expression to assert your posture and gain ease and strength of conviction.

Who is this training for ?

Training objectives

• Speak effectively
• Communicate a positive image
• Share your beliefs
• Project and modulate your voice
• Develop your emotional expression

Training program

Speak effectively

• Adopt an open posture.
• Strengthen your support, anchor yourself.
• Project your voice to assert yourself.
• Arouse 'listen.
• Free your gestures.
• Move freely in space.
• Use the techniques of great speakers.

Strengthen your oral communication

• Understand what is at stake in oral communication: information, relationships.
• Optimize your non-verbal and para-verbal communication: posture, voice, gestures, space.
• Develop active listening.
• Adapt the tone of your speech to your audience.
• Collect feedback and take it into account.
• Develop its attractiveness to encourage membership.

Make your speech lively and convincing

• Play on mobilizing intentions.
• Convince to motivate action.
• Be authentic, open to improve your performance.
• Dramatize to captivate your audience.
• Transmit your enthusiasm.
• Master the entirety of your intervention.

Develop your leadership

• Recognize, accept and channel your emotions.
• Self-observe and relax.
• Use your voice to release your emotions.
• Find your emotional stability.
• Identify and counter stressful situations.
• Show your involvement.

Improve your performance

• Highlight your strengths. Dare to surpass yourself.
• Destabilize your beliefs to adopt more helpful behaviors.
• Develop your own strategies for success.

Description

This course will show you how to strengthen the impact of your presentations through effective and well-organized supports and animations. It will also show you how to get the most out of PowerPoint, the essential tool for preparing your meetings.

Who is this training for ?

Training objectives

Strengthen the impact of different presentations Getting the Most Out of PowerPoint Write clear and impactful messages Structuring your oral presentation and speaking

Training program

Prepare your presentation

• Define the objective and the target audience, the goal to achieve.
• Contexts: presentation of results, a product, the company.
• Contexts: hosting open days, training.
• Building your scenario.
• Structuring the information.
• Presentation materials.
• Exercise: From a text, identification of the main messages and construction of the skeleton of the PowerPoint presentation.

Write clear and effective messages

• Structure the information.
• Build your plan.
• Make the messages clear.
• Choose accurate, short, dynamic words.
• Exercise: Based on a chosen plan, write clear and effective messages.

Know how to present your slides

• Air your text.
• Use the essential functions of Powerpoint.
• Balance the different elements of the slide: title, keywords, diagrams.
• The layout, format, punctuation, typography to adopt.
• The pitfalls to avoid.
• Exercise: Develop a PP layout .
• Give appearance, lightness and create pleasure in discovering the presentation.

Illustrate and promote essential messages

• Use and promote your graphic charter.
• Energize the presentation: develop a "scenario".
• Put your results, arguments and ideas into images.
• Illustrate with a diagram, an image, a video, a sound, a graph, curves.
• Check the adequacy between messages and illustrations.
• Exercise : Each participant designs their messages, layouts and energizes their PowerPoint presentation.

Prepare for the oral

• Manage your stress and stage fright in public.
• Some tips to perform better.
• Exercise: Relaxation, breathing exercises and performing exercises 'anchors.

Manage your oral presentation with ease

• Structuring your oral presentation and speaking.
• Remain in control of your presentation: mistakes to avoid.
• Develop your strength of conviction: choose words strong, stay positive.
• Stimulate listening and reflection.
• Exercise: Scenario on the presentation made.

Adapt your presentation to constraints

• Know how to manage time and unforeseen events.
• Know how to adapt to different audiences.
• Exercise: Personalized treatment of problems encountered by participants.
• Revealing the tricks and secrets of speakers.

Description

Know how to prepare a sales presentation and deliver it confidently, effectively and dynamically in front of your clients. This training will show you how to respond to reactions, questions and objections with complete confidence and thereby gain the support of your audience.

Who is this training for ?

Training objectives

• Reassure the customer with the quality of their written offer
  
• Highlight your offer in oral defense
  
• Make you want to be chosen
  

Training program

The basics of oral communication

• Differences between written and oral communication.
• Sending a message: author and performer.
• Oral communication: space, time, sound.
• Verbal and non-verbal.
• Your own preparation: content and form.
• Manage stage fright: breathing, visualization, repetition.
• Prepare one's state of mind.
• Assertiveness: assume one's position and one's words.
• Empathy.
• Calm.
• Benevolence.
• Pleasure.
• Exercise: Scenarios: "Hello".
• Analysis.

Launch your presentation

• Know the essential information you need to get started.
• Dare to move from "game" to "I".
• Specify your commercial pre-requisite.
• Avoid stray words and expressions.
• Body attitudes to be avoided.
• Exercise: Scenario: the "First minute", recording video and analysis.

Present your subject vividly

• The sales context: objective, audience, issue.
• The presentation on a video projector.
• Take care of your introduction and conclusion.
• Passage of the BAC to your products and commercial projects.
• Exploit the customer's motivations: "SONCAS".
• Management of the "timing" of the customer presentation.
• References, competition: how to approach them? The presentation support: construct the presentation in three sheets.
• Exercise: Scenarios: preparation a customer presentation, video recording and analysis.

Facilitate the question/answer session with the client

• Capital part: receiving "feedback".
• Starting the session: attitude and language to collect reactions.
• The answer: separating the substance and form, responding without conflict: the DESC method, gentle methods.
• Managing difficult customers.
• Exercise: Scenarios for launching the question session /answers, distribution of roles to participants, video recording and collective analysis.

Conclude the presentation meeting effectively

• Conclude the presentation meeting in a constructive manner: how to do it? How to plan what happens next? Construction of a personalized action plan.
• Self-assessment sheet for its services.

Description

Know how to ask the right questions to get the best answers. Transcribe them in a communicative way to be read and get the message across... This training aims to help you master communication through interviews, whether they take the form of questions and answers, portraits or testimonials.

Who is this training for ?

Training objectives

Understand the different interview methods
Identify the right interlocutor and prepare the questions
Launch the interview and manage the time allocated
Write your writing following the interview

Training program

Interview typology and rules

• The different interview methods.
• The characteristics.
• The rules to follow.
• The methods to follow.
• Example Examples of interviews according to their typology and analysis of their characteristics: face-to-face, telephone, exchange by e-mail, by fax.

Prepare for the meeting

• Determine a subject.
• Identify the right interlocutor according to your subject.
• Research and collect information.
• Prepare the questions in the main points.
• Make contact.
• Know how to convince your interlocutor of the need for their participation.
• Finalize the questions to ask, open or closed, depending on the chosen angle.
• Scenario Make appointments.
• Work on the angle and the topicality of the subject.
• Write the interview questions according to the chosen genre: questions and answers; portrait, etc.

Manage the interview

• Remind the objective of the meeting.
• Relax the atmosphere.
• Control difficult interviewees.
• Keep in touch with the time.
• Succeed in an interview at short notice.
• Conclude effectively.
• Scenario Start the interview.
• Introduce yourself and put yourself at ease.
• Relax the interviewee with a Chinese portrait.
• Manage a difficult interview, keep the rhythm, work on your voice and image, conclude.

Structuring your writing/highlighting ITV

• Rewrite the questions: 1 question, 1 answer.
• Retranscribe the ITV faithfully.
• Provide the details necessary for understanding.
• Opt for a good distribution of elements: details, description, quotes, anecdotes.
• Work on the content and the form.
• Exercise: Creation on paper of a interview based on previously collected information.

Toolbox

• Presentation of the
• Succeed in an interview at short notice, create your own Chinese portrait.

Description

This hands-on training will help you develop the right reflexes to effectively design your main communication materials. You will learn how to select the appropriate formats based on your objectives, understand the editorial specifics of each type of medium, and enhance the value of your content.

Who is this training for ?

Training objectives

• Select communication channels best suited to your objectives
  
• Define a coherent and targeted editorial line
  
• Structure messages with clarity and conciseness
  
• Assess the relevance and effectiveness of each communication medium
  

Training program

Defining Positioning and Objectives: The Foundation of Design

• Participants present their communication materials.
• Identify the purpose of each medium: why create it, who is it for, and which format to choose? Understand the differences between internal and external communication. Define your target audience and their expectations.
• Set the positioning and editorial line to establish your content territory.
• Practical exercise: discussions on participants’ materials guided by the instructor.

Applying Effective Writing Techniques

• Define and develop a key message using the 5 Ws (Who, What, Where, When, Why) and the 2 Hs (How, How much).
• Organize ideas clearly by priority.
• Choose the appropriate structure depending on the medium: poster, brochure, newsletter.
• Develop multiple layers of reading.
• Select and format secondary information: boxes, tables.
• Polish text presentation: headlines, lead-ins, subheadings, captions.
• Practical exercise: write a short article based on a press kit and format a rewritten text.

From Print to Screen: Understanding Digital Media Specificities

• Explore the characteristics of digital platforms: computers, smartphones, tablets.
• Understand reading habits and needs depending on the device.
• Adapt and organize content for digital consumption.
• Incorporate multimedia elements: videos, audio, interactive links.
• Practical exercise: condense and enrich an article into a brief for a website.

Engaging Readers and Enhancing Your Materials

• Respect the graphic charter to maintain visual consistency.
• Maximize impact through layout, typography, and colors.
• Enhance visuals: selection, purpose, and editing.
• Effectively present numerical data.
• Practical exercise: analyze layouts from internal/external newsletters and brochures.

Auditing Your Documents to Improve

• Learn what to measure, for whom, why, and when.
• Conduct quantitative and qualitative readership surveys.
• Build a useful dashboard.
• Practical exercise: define indicators tailored to each medium and create a monitoring dashboard.

Description

This very practical training will allow you to understand and master each stage of the graphic chain from the specifications to the control of the finished product. You will gain efficiency, credibility and relevance in your relationships with your service providers (printers, web agencies, etc.).

Who is this training for ?

Training objectives

Use precise technical vocabulary in your relationships with graphic chain service providers
Formulate needs and define specifications
Develop a realistic production schedule
Know how to choose a printing process that meets quality, cost and performance requirements deadline

Training program

Understanding the graphics chain

• Definition of a graphic chain.
• The 5 stages of the graphic chain.
• Creation and layout software: Xpress, Photoshop, Illustrator and InDesign.
• Managing colors and resolutions.
• Demonstration Optimizing images according to their destinations.

Prepare a file for printing

• The different printing techniques and methods.
• Imposition and shaping.
• Surface treatments and finishing.
• Photoengraving: four-color process, spot colors, flashing.
• The basic rules to guarantee the smooth running of the production line.
• Files and documents to be submitted to the printer.
• Practical work Write specifications for the printer.

Choose the printing technique

• Choose your support according to the desired result (papers, inks, surfacing.
• ).
• Determine the printing process best suited to your project ( offset, digital.
• ).
• Choose the right printer for your project.
• Using Computer To Plate (CTP).
• Budgetary repercussions of technical choices.
• Case study Selecting printing techniques and processes for a printing project.

Focus on finishing and shaping

• Varnishing and lamination.
• Embossing.
• Assembly and stitching.
• Cutting.
• The use of shapes and volumes: cutting, folding.
• Case study Optimizing the finishing of a printing medium.

Manage the contractual relationship with the printer well

• The contractual elements.
• The legal notions.
• The purchase order.
• The Proof of Printing (BAT).
• Colorimetric proofs.
• Bleed through.
• Practical work Prepare a complete file to work with a printer.

Control the quality and conformity of the finished product

• Know and follow the different control steps.
• Digital cromalin.
• FOGRA certification.
• Validation pre-tests .
• The final check of product conformity.
• Practical work Check the conformity of a print with the initial specifications.

Description

This training helps you identify and understand your reactions to stress and conflict situations. You will learn to recognize the different sources of pressure in your professional environment. Using tailored techniques, you will be able to transform stress into constructive energy. Finally, you will develop tools to effectively manage conflicts and maintain a calm work environment.

Who is this training for ?

Training objectives

• Recognize the signs of stress and understand what causes conflicts
  
• Learn to manage your emotions and use your strengths when stressed
  
• Know how to handle conflicts and aggression while staying calm and positive
  

Training program

Mastering Stress: Key Insights and Practical Tools

• Understanding the symptoms of stress, its impact on a personal and professional level
• Identification of one's own
• Identification of one's mode of functioning in the face to stressful situations
• Identification of areas of stress (relational, emotional, physical, perceptual, etc.)
• Use of relaxation, taking a step back, putting things into perspective……

Managing Conflict and Aggression: Prevention Strategies and Assertive Communication

• Decode the conditions that generate aggressive and conflict situations
• Identify risky behaviors to anticipate acts and/or conflict situations
• Use appropriate behaviors during situations
• Adopt different strategies to escape risky and aggressive situations
• Adequate behaviors;

Skills Reinforcement: Role-Playing, Feedback, and Progress Coaching

• Feedback and application
• Readjustment of contributions
• Role playing games
• Simulation
• Additional contributions
• Progression coaching and training

Description

Urban hydraulics training is designed to provide an in-depth understanding of hydraulic systems used in urban environments. This training covers the fundamentals of water management in urban contexts, including drinking water distribution, wastewater treatment, stormwater management and flood risk management.

Who is this training for ?

Training objectives

Understand the fundamental principles of urban hydraulics.
Acquire practical skills in the design, analysis and management of urban hydraulic networks.
Learn to solve the challenges related to water distribution, wastewater treatment and stormwater management in urban environments.
Explore best practices to ensure the sustainability and resilience of urban water infrastructure.

Training program

Principles of Urban Hydraulics

• Fluid dynamics
• Flow in pipes and channels
• Conservation equations of mass and energy

Water Management in Urban Environments

• Drinking water distribution
• Wastewater treatment
• Stormwater management
• Flood prevention and management

Design and Analysis of Hydraulic Networks

• Hydraulic modeling
• Water network planning
• Water quality assessment

Sustainability and Management of Urban Hydraulic Infrastructure

• Sustainability of infrastructures
• Integration of green technologies
• Water resources management